P&C Coordinator

**People & Culture Coordinator**
- ** Supportive, collaborative team environment**:

- ** Based in our head office in Brisbane**:

- ** Real opportunity to rapidly build your HR skillset**

**About us**

Pacific National (PN) is the largest provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

**About the role**

Reporting to the People & Culture Lead, the P&C Coordinator is responsible for the day-to-day administration and continuous improvement of HR Processes and key tasks. This is a service-based role with a strong focus on providing support to the business and a broad P&C team. Working with a collaborative and supportive team, you will be working across key activities including employee on-boarding, HRIS management, execution of processes in line with policies and procedures, work closely with stakeholders across the business on system improvement projects.

Mentoring and development will be provided throughout your journey of growth as you contribute to the outcomes of the national P&C Team. This role has a clear career path ahead and will provide great exposure to a fast paced, large, and complex operational business where HR is valued and respected.

Key responsibilities include:

- Managing employee lifecycle coordination
- Manage employee and leader queries
- Administering employee lifecycle activities
- Driving continuous improvement activities within the P&C function
- Contribute to system improvement projects
- Supporting process governance
- Contributing to broader P&C team initiatives

**About you**
- A formal qualification (or working towards) in HR or a similar discipline or an understanding of human resources practices, processes, and disciplines.
- Prior experience in an administration role within a similar industry or large, complex organisation will be highly regarded.
- Superior organisational skills and attention to detail with the ability to effectively manage multiple and sometimes dynamically changing priorities.
- A high level of personal accountability, resilience, and a natural service orientation.
- The ability to work well independently and within a supportive team, while building strong relationships across the Pacific National business.

**The benefits**

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

- Industry leading programs focussed on your growth and career development
- Access to flexible working arrangements
- Paid parental leave up to 12 weeks for primary carers at full pay after 12 months service
- Opportunity to purchase additional annual leave
- Provision of Salary Continuance Insurance
- A focus on your mental health and wellbeing through our PeerConnect program
- Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
- Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
- Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
- Novated leasing and discounts on selected health insurance funds, travel, gyms, retail brands, vehicles and more.

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page, Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies.

We are seeking applicants who share our values: Make it simple, Share more, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part