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Administrative Assistant, Clerk Grade 1/2

2 weeks ago


Sydney, Australia NSW State Emergency Service Full time

**Administrative Assistant, Clerk Grade 1/2, Rhodes NSW**
- Support the NSW SES Metro Training Team deliver strong customer service and administration
- Work in a volunteer-based agency supporting communities of NSW
- Full-time temporary role for 12 months, with flexible working options
- Rhodes (Sydney) location with multiple public transport options

**About the opportunity**
The Administrative Assistant provides timely and accurate administrative support and outstanding customer service to the NSW SES and its clients, volunteers and members of the public to ensure the effective and efficient operation of the Training Delivery team.

This opportunity is full-time temporary up until 30th June 2026.

**About the NSW SES**
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well
- trained in the wide variety of roles they perform. With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.

**About you**
To be successful in this role you will:

- Provide high level customer service to NSW SES members and external suppliers.
- Assist with preparing training course resources including catering, venue bookings, arranging equipment, and handling printed learner material.
- Experience/understanding of emergency services and/or working within a Registered Training Organisation will be of benefit to the position.

**What we can offer you**
- You will enjoy a 35-hour work week, with the potential for flexible work arrangements
- You can enjoy a hybrid work environment, time in the office and time working from home.
- Attractive salary package of up to $90,202.13 (salary range of $73,552 to $79,931). Total remuneration package includes 11.5% superannuation and leave loading
- Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities, and you can be an important part of our work.
- We have attractive leave entitlements including parental, sick, flex and recreation leave.
- We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:

- Fitness Passport
- LinkedIn Learning
- Member Assist Program for free confidential counselling support
- Flu vaccine program.

**You Belong Here**
- We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.

**How to apply**
- A cover letter (maximum of one A4 page) briefly responding to the **essential requirements** and your interest in the role;
- Responses to each of the **targeted questions**(maximum of 500 words per answer); and
- An up-to-date **resume**of no more than four pages detailing your skills and experience relevant to the role

**Targeted Questions**
- What is your experience in confidently using records or learning management systems to fulfil an administrative role? Provide an example of records or learning management systems you have used.
- Please describe (using an example) how you have provided high level customer service to internal customers of a large organisation. How did you ensure a positive customer experience occurred?

**Want to know more?**

The role description is available here.

**Talent Pool**
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

**Applications close: 11:59pm on Sunday 25th May 2025