Ward Clerk

Join to apply for the Ward Clerk role at Northern Beaches Hospital4 days ago Be among the first 25 applicantsJoin to apply for the Ward Clerk role at Northern Beaches HospitalGet AI-powered advice on this job and more exclusive features.We are seeking a motivated and friendly Front of House Receptionist to join our dynamic team 2 days a week (equivalent to 15.2 hrs per week).
As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient atmosphere within our Day Surgery unit.
The successful candidate will provide exceptional customer service, handle administrative duties, and assist in ensuring the smooth running of our front office operations.Key ResponsibilitiesGreet and check-in patients, ensuring a positive and professional first impression.Answer incoming calls, address inquiries from both patients and their families.Manage patient data and medical records, ensuring accuracy and confidentiality.Coordinate with medical and administrative staff to ensure seamless patient flow.Maintain the reception area, ensuring it is clean, organized, and welcoming.Assist with general office administration tasks as required.Comply with all privacy regulations and policies.Ensuring effective management of all patient admissions and discharges in the inpatient management system.Providing administration support to the nursing staff.Knowledge, Skills And AttributesPrevious experience in a customer service or receptionist role, ideally in a medical or healthcare setting.Demonstrated commitment and provision of exceptional customer service.Strong communication skills with the ability to interact effectively with patients, families, and staff.Excellent organizational skills and attention to detail.Ability to multi-task and remain calm under pressure.Proficiency with office software and booking system and experience of electronic inpatient management systems such as WebPAS and EMR (experience with any medical software is an advantage).
A professional, compassionate, and friendly demeanour.Understanding of patient confidentiality and privacy laws.Knowledge of basic computer applications including Microsoft Office, Excel and Internet.Understanding of medical terminology.Good communication skills and could liaise with Bookings and Admission, as well as Theatre reception.Demonstrated ability to work well within a teamA proven professional phone manner.Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients.
The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities including café and car parking.Benefits On OfferDiscounted onsite parkingDiscounted gym memberships including Fitness PassportEmployee Assistance ProgramsSalary Packaging via novated leaseBulk Billing services for employees and immediate family members.To Apply: Please click on the 'Apply' button to be taken to our online application form.Our commitment to quality and safety for our patients, staff and visitors is our highest priority.
Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children's Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Northern Beaches Hospital by 2xSign in to set job alerts for "Medical Clerk" roles.Randwick, New South Wales, Australia 1 day agoRandwick, New South Wales, Australia 17 minutes agoMedical Appointment's Clerk (AO4), TPT 24 hour per week up to 17 May 2026 - Metropolitan East Regional Office, Long Bay Correctional ComplexSydney, New South Wales, Australia 9 hours agoRelief Ward Clerk - Blacktown & Mount Druitt HospitalsBlacktown, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoMedical Appointment's Clerk (AO4), TPT 24 hour per week up to 17 May 2026 - Metropolitan East Regional Office, Long Bay Correctional ComplexMalabar Junction, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 6 days agoNorth Sydney, New South Wales, Australia 2 months agoOutpatient Services (Administrative Officer Level 3) - Ambulatory Care Business UnitConcord, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoWardsperson - Fairfield Hospital - CasualSydney, New South Wales, Australia 1 day agoFrenchs Forest, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 5 days agoMedical Records Officer (Administrative Officer Level 2)Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoMedical Records Officer (Administrative Officer Level 2)Sydney, New South Wales, Australia 1 day agoCaringbah, New South Wales, Australia 6 days agoChatswood, New South Wales, Australia 1 day agoMedical Laboratory Assistant - Pathology Specimen ReceptionCaringbah South, New South Wales, Australia 1 day agoOutpatient Services (Administrative Officer Level 3) - Ambulatory Care Business UnitSydney, New South Wales, Australia 1 day agoBlacktown, New South Wales, Australia 1 day agoPatient Admissions Officer (Administrative Officer Level 2) - Women and BabiesSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoFrenchs Forest, New South Wales, Australia 5 days agoReception and Administration Officer / Typist - Medical ImagingRelief Ward Clerk - Blacktown & Mount Druitt HospitalsBlacktown, New South Wales, Australia 1 day agoPatient Admissions Officer (Administrative Officer Level 2) - Women and BabiesSydney, New South Wales, Australia 1 day agoWe're unlocking community knowledge in a new way.
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