Assistant Claims Examiner

7 days ago

Burwood East, Australia DXC Technology Full time

**About DXC Integrated Services**

DXC Integrated Services has been specialising in workers’ compensation claims management for over 19 years and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible.

By providing the right services at the right time, DXC Integrated Services gives employers the confidence they comply with legal and regulatory requirements, and injured workers the confidence they are being well cared for.

DXC Integrated Services is part of the DXC Technology group of companies, the world’s leading independent, end-to-end next-generation IT services company. DXC employs 155,000 staff globally, of which over 5,000 are insurance practitioners. We work with our customers to build a culture of performance with integrity.

**About the role**

The Administration Assistant provides support to register certificates and to process payments of accounts and weekly payments received on behalf of employers, injured workers, providers and the Victorian WorkCover Authority in relation to injured worker’s compensation claims.
- Payment of medical treatment invoices
- Processing under threshold accounts - FIGTREE
- Processing of legal payments
- Reconciliation and reissue of stopped and stale cheques
- Processing cheques received for recovery purposes
- Calculating, processing and reconciling weekly compensation payments/reimbursements

**To be successful in this role**
- Knowledge and understanding of VCODES; Novus and ACCtion systems is preferable
- High level of motivation
- High level of data entry/keyboard skills
- Intermediate use of all Microsoft Office Packages (including excel)

**Required expertise**:

- Work management - time management and organisational skills, attention to details
- Communication skills - both written and verbal
- Customer Service
- Resilience and perseverance
- Reliability

**Employee Benefits**

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

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