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Technical Deployment Analyst

2 weeks ago

Shenton Park, Australia Equinix Full time

Technical Deployment Analyst
Are you forward thinking, understand project management, able to handle multiple internal and external partners concurrently and enjoy being part of a projects team?

Then the Technical Deployment Analyst role with Equinix could be what you have been waiting for

Who are we?

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

About the role

The Technical Deployment Analyst (TDA) will be amongst varying and often concurrent projects within our Data Centers across Perth. Project Management or co-ordination, implementation or even operations experience from a Data Centre or similar environment will be ideal but not mandatory.

Due to the nature of the projects we are looking for someone who will be predominantly onsite working closely with the Operations teams, vendors and suppliers - so the successful applicant will be able to run programs well ahead of time and be super organised and a great communicator.

Requirements & Support:

- Develops professional expertise to support deployment projects by validating customers' order requirements with the customer processing team and other partners.
- Project manages the technical deployment responsibilities with the IBX manager.
- Develops technical knowledge of the IBXs and recommends solutions, while in partnership with more senior team members, to address internal issues within a moderate scope.
- Applies learned techniques to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations.
- Receives general instructions from expert teams and team members in providing solutions cross-functionally to resolve customers' non-standard order requirements
- Supports reinstall projects where required
- Project Planning
- Implementation and Delivery
- Multi-functional, Support & Communications
- Process Support/Optimization
- Systems Support
- Data Support/Analysis
- Vendor support

Benefits of the role:

- Fast paced position where you will be challenged to succeed in the position
- Supportive management and operations teams to work alongside
- Joining an established industry leader in a growing market that harness and promotes personal and professional development
- Annual salary review and bonus, company shares and access to loads of company employee and wellness benefits
- Opportunity for promotion within the Implementation or cross-functional teams
- Immediate start if needed
- Free, onsite parking at all Equinix data centers

Ideally we will be looking for someone with 2+ years in a similar roles or with transferrable skills and experience to develop into the positions quickly.

Practical work experience, Bachelors Degree or relevant Trade Certs will be highly regarded as will the ability to attain and maintain information quickly.