Cloud Technical Analyst

Service and Invest

Position No:

Salary/Level: Level 5, $105,167 - $114,938 pa, PSCSAA 2024

• 1x Full-Time, Permanent position available

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact
Jobs and Skills WA
on If you are a person living with disability and require any adjustments or accommodations, please contact Fahdy Salim on or via email at You can also reach us through the
National Relay Service
.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options,
  including working from home up to 2 days per week.
• professional development,
  training, and on-the-job learning
  to advance your career.
• generous leave entitlements,
  which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year.
  Access to cultural leave for Aboriginal and Torres Strait Islander people.
• modern workspaces, where you
  choose your workspace
  that assists you to do your best work.
• access to activity-based work hubs in the CBD, Fremantle and Joondalup
  for ad hoc flexible work.
• corporate discounts
  with selected health insurance providers and access to wellness programs.
• Opportunity to support our
  Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Indigenous Network, Gender Equity Champions Group, and Youth Working Group.

About The Role:

The
Cloud Technical Analyst
plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organization's ICT environment, which is primarily hosted in
Microsoft Azure
and encompasses a wide range of
Infrastructure and Application Services such as Exchange Online, SharePoint, Teams, OneDrive, and Entra ID (Azure AD)
. This role demands a blend of deep technical expertise, proactive service management, and strategic insight to support both day-to-day operations and long-term digital transformation initiatives. The primary services are (but not confined to):

• Infrastructure Services (public and private cloud environments, virtual networks, application gateway, telephony).
• Business Services (including Application and Database Administration, Microsoft 365, Identity Management).
• Deliver expert-level troubleshooting and resolution of incidents across Microsoft 365, Azure services, and integrated platforms.
• Collaborate with internal teams and vendors to ensure high availability, performance, and security of ICT services.
• Maintain and optimize identity and access management, including Entra ID (Azure AD), conditional access, and role-based access controls.
• Assist in the design and deployment of automation solutions using PowerShell, Logic Apps, and Microsoft Graph to streamline operations.
• Monitor and analyse system performance, usage trends, and security events to provide proactive recommendations for improvement.

IT Change deployments may occur during out-of-business hours or over weekends.

About You:

The ideal candidate is proactive and a technically skilled professional with a strong background in supporting and enhancing cloud-based infrastructure, particularly within Microsoft Azure and Microsoft 365 environments.

They have demonstrated expertise in configuring and managing Entra ID, Exchange Online, SharePoint Online, Microsoft Teams, Compliance, and the broader Office 365 suite. Their technical capabilities are complemented by your ability to troubleshoot, maintain, and improve internal IT infrastructure, ensuring high availability and performance. They take personal accountability for delivering excellence, consistently seeking opportunities to improve systems and services. Their collaborative nature, responsive to feedback, and commitment to continuous learning reflects personal leadership behaviours, and actively contribute to team goals and agency outcomes.

The position operates in Personal Leadership context. This means that you are required to demonstrate personal accountability for delivering excellence and support your team and agency in delivering strategic goals. You will be expected to build and nurture relationships and be willing to seek feedback and learn.

How to Apply:

If you think you have what it takes to be a part of our dynamic and forward thinking team, please click the
"APPLY FOR THIS JOB"
button and you will be redirected to WA Government Jobs and follow the advertising instructions. If not directed straight to the position, please key the position number into the web search box.

Please ensure you apply before the closing deadline as
we won't accept late and incomplete applications
.

Further Job Related Information:

For further information about the position please contact Fahdy Salim on not to be contacted for Applicant Information Packs or assistance with lodging your application).

Currently there is one (1) permanent full-time position
available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.

Closing Date:
Monday, 3 November 2025 at 4:00pm (AWST)