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Customer Service Support Officer
2 weeks ago
**Your contribution as Customer Service Support Officer:
- We deal with native animals and plants, heritage places, environmental authorities, waste, contaminated land and coastal waters
- You'll generate and post accurate notices, returns and invoices for fees
- You'll contribute to the receipting and banking of paid fees and assist in the debt recovery of unpaid fees
What's in it for you?
- You will be a valued member of a welcoming and supportive team who recognises the enormous value a clean environment, innovative society and economy and vibrant culture contributes to our lives
- Be rewarded: benefit from competitive remuneration, flexible work options and many professional and leadership development opportunities within the department and across the public sector.
About you
- You'll be known for your ability to calmly problem solve in a customer-facing environment including finding answers in real time by researching knowledge articles, websites and departmental systems
- You'll be respected for your ability to meet deadlines and achieve results
- You'll be a great team player always able to assist your colleagues and willing to mix up your duties from day to day to meet shared goals,
- You'll quickly gain knowledge to answer common enquiries
How to Apply
- You are encouraged to connect with Mark Franco, Manager to chat through this opportunity and flag any reasonable adjustment you may require before applying
- Refer to the attached Position Description for full details on how to apply
- To enable the selection panel to confirm that you are eligible for priority consideration, the panel requires your written assertion that you are of Aboriginal or Torres Strait Islander descent or you are a person with a disability.
Applications to remain current for 12 months
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
