Planner

5 days ago


Jandakot, Australia ATCO Gas Full time

At ATCO, we are on a mission to transform the global energy landscape and lead the way towards a sustainable future. As a critical player in the dynamic energy market, we offer an exciting and inclusive work environment that fosters innovation, collaboration, and personal growth.

If you want to make a real impact and contribute to shaping the world's energy future, we invite you to join us and be part of something extraordinary

Are you an experienced customer service professional with a strong administrative skill? Do you thrive in a fast-paced environment, managing time-sensitive tasks with precision? If so, we want to hear from you We are looking for a **Planner** to join our dynamic team.

**About the role**

In this role, you will be responsible for reviewing, processing, monitoring, and closing out customer requests for site works while managing administrative tasks to ensure smooth operations. If you’re organised, detail-oriented, and have a knack for customer service, this position is perfect for you

**Key Responsibilities**:

- Review customer requests for site works and create work orders
- Manage an Outlook account by reviewing and prioritising incoming inquiries
- Monitor the completion of works and close out work orders
- Be accountable for meeting KPIs and maintaining high standards of service
- Dispatch work orders to Field Devices, monitor progress, and close out once completed
- Prioritise tasks effectively to ensure deadlines are met
- Collaborate with various departments to ensure smooth workflows
- Handle material orders and related procurement tasks
- Create purchase orders and process goods receipt invoices for products and services
- Assist in data analysis and prepare related reports
- Enter timesheet and other field-related data into systems accurately

**About You**

**Qualifications & Experience**:

- Excellent verbal and written communication skills
- Advanced problem-solving capabilities
- High personal standards of reliability, honesty, and integrity
- SAP experience is preferred, but not essential

**Why Join Us?**
- Opportunity to work in a supportive and collaborative environment
- Competitive salary and benefits package
- Career development opportunities


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