Postal Services Officer

6 days ago

Mornington Peninsula, Australia The Navy's Anchorage Full time

**ABOUT US**

The Navy's Anchorage is a non-profit company that operates cafes and other outlets on Royal Australian Navy Bases across Australia. We are passionate about and committed to our purpose - to deliver a dynamic range of welfare and lifestyle benefits and services to Royal Australian Navy members. **We are currently operating a licenced post office at HMAS Cerberus, Mornington VIC.**

**ABOUT THE ROLE**

We are seeking an experienced Postal Services Officer to join our team located at HMAS Cerberus. HMAS Cerberus is the Navy's premier training establishment based near Crib Point on Hann's Inlet in Victoria. As a Postal Services Officer, you will contribute to our goal of creating a positive customer experience by providing excellent customer service. **The role is full time 9 am - 5:06 pm Mon - Fri, 38 hours per week.**
- In this role, you will be responsible for:_
- Perform customer sales and service transactions
- Promote and process a broad range of financial agency transactions through Australia Post’s technology systems
- Conduct and process a range of identity services transactions (e.g. Australian Passport Interviews) to establish applicant’s identity with a high level of accuracy and compliance according to requirements
- Accept mail items for lodgement, with accurate assessment of applicable charges
- Build collaborative relationships with customers; seek to understand the needs of customers
- Prepare outward mail for dispatch through correct presentation, review of charging related documents, and cancellation of stamps
- Open and close the business, and provide end of day reporting
- Assist and/or perform administrative duties such as stocktaking and record maintenance
- Appropriate knowledge and awareness of Occupational Health and Safety relevant to the position

**ABOUT YOU**

You are someone who gets the job done and you enjoy working in a fast paced, customer focused outlet delivering great customer service, again and again. You understand how this type of business operates and can quickly learn the ropes. You can also recognize how to improve your day to day performance to the benefit of customers and the business.

You are calm and confident under pressure and also know how to have fun and enjoy the work you do. You relate well to others and can work effectively in a team or independently.
- **To succeed in this role you will need the following skills and attributes**:_
- Must have a Australia Post Workforce ID
- Excellent working experiences and knowledge of Post Office procedures
- Ability to provide exceptional customer service
- Highly developed face to face customer service and communication skills
- Reliability and ability to work well in a team environment as well as independently and remotely
- A high standard of grooming and presentation as this is a front of house role

**HOW TO APPLY**

Please provide a current resume and a short cover letter.

**Job Types**: Full-time, Permanent

**Salary**: $26.15 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Mornington Peninsula, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Post office: 1 year (required)

Work Location: In person

  • Post Office Manager

    4 days ago

    Mornington Peninsula, Australia The Navy's Anchorage Full time

    **ABOUT US** The Navy's Anchorage is a non-profit company that operates cafes and other outlets on Royal Australian Navy Bases across Australia. We are passionate about and committed to our purpose - to deliver a dynamic range of welfare and lifestyle benefits and services to Royal Australian Navy members. **We are currently operating a licenced post office...

  • Customer Service Officer

    2 weeks ago

    Mornington Peninsula, Australia Page Personnel Full time

    Growing Manufacturing Brand - $65K - $70K Plus Superannuation **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - Daily data entry of customer sales orders. - Working closely with internal territory manages to process customer requests. - Coordinating freight and shipping for...

  • Customer Service Officer

    7 days ago

    Mornington Peninsula, Australia Page Personnel Full time

    Excellent Team & Training Program - $60K - $65K Plus Superannuation **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - Daily data entry of customer sales orders. - Working closely with internal territory manages to process customer requests. - Coordinating freight and shipping...

  • Office Manager

    7 days ago

    Mornington Peninsula, Australia Hardware Support Partners Full time

    OFFICE MANAGER FULLTIME POSITION AVAILABLE supporting our Mornington Peninsula head office operation. HSP is expanding and we are looking for an energetic, enthusiastic office manager to join our team! The uniqueness of our company is that we supply field based service, support and rollouts of technology equipment including Servers, Computer based...

  • Village Administartor

    3 days ago

    Mornington Peninsula, Australia IPA Personnel Services Full time

    Working for one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents, our client has an exciting opportunity for a Village Administrator to join one of there villages on the Mornington Peninsula. This role is a temp assignment to start ASAP for 6...

  • Family Services Practitioner

    2 days ago

    Mornington Peninsula, Australia Anglicare Victoria Full time

    Permanent|part-time role|0.8|4 days - 25 years working for better, building better tomorrows - Based in Frankston|leading family services provider **Your role**: As a practitioner in our family services program, you will need to actively engage (including outreach visits) children, young people and families, including those who may be resistant, by being...

  • Now Hiring

    1 week ago

    Mornington Peninsula, Australia IPA Personnel Services Full time

    Our client is seeking versatile team members, who aren't afraid to get their hands dirty, to assist with the upkeep of the foreshore maintenance over the peak summer period and into the New Year! Based out of their depot in Rosebud on the Mornington Peninsula, your role will require walking and driving with your team to various locations across the...

  • Scheduler/ Office Admin for Home Care

    1 week ago

    Mornington Peninsula, Australia Pearl Home Care Mornington peninsuala PVT LTD Full time

    At Pearl Home Care is seeking A **Permanent Part Time Scheduler**to join our amazing team. The position will be covering a mixture of **weekday** shift on consistent schedule. This role will suit an experienced, hands on individual looking to take on the next step in their career. To be successful in this role you will be a motivated and customer focused...

  • Scheduler/ Office Admin for Home Care

    2 days ago

    Mornington Peninsula, Australia Pearl Home Care Mornington peninsuala PVT LTD Full time

    At Pearl Home Care is seeking A **Permanent Part Time Scheduler **to join our amazing team. The position will be covering a mixture of **weekday** shift on consistent schedule. This role will suit an experienced, hands on individual looking to take on the next step in their career. To be successful in this role you will be a motivated and customer focused...

  • Customer Service Officer

    2 weeks ago

    Mornington, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace (MSO) - Part time role - no weekends - Welcoming team, modern technology **Join Our Team at Micra Eastern Shore, Mornington** At Micra Eastern Shore in Mornington, our close-knit team of 12 thrives in a friendly, collaborative environment. We pride ourselves on delivering high-quality small to medium collision...