Post Office Manager

2 days ago

Mornington Peninsula, Australia The Navy's Anchorage Full time

**ABOUT US**

The Navy's Anchorage is a non-profit company that operates cafes and other outlets on Royal Australian Navy Bases across Australia. We are passionate about and committed to our purpose - to deliver a dynamic range of welfare and lifestyle benefits and services to Royal Australian Navy members. **We are currently operating a licenced post office at HMAS Cerberus, Mornington VIC.**

**ABOUT THE ROLE**

HMAS Cerberus is the Navy's premier training establishment based near Crib Point on Hann's Inlet in Victoria. As a Postal Services Manager, you will contribute to our goal of creating a positive customer experience by providing excellent customer service. **The role will be permanent full-time, working during business hours Monday -Friday i.e. 38 hours per week.**
- In this role, you will be responsible for:_
- Perform customer sales and service transactions
- Promote and process a broad range of financial agency transactions through Australia Post’s technology systems
- Conduct and process a range of identity services transactions (e.g. Australian Passport Interviews) to establish applicant’s identity with a high level of accuracy and compliance according to requirements
- Accept mail items for lodgement, with accurate assessment of applicable charges
- Build collaborative relationships with customers; seek to understand the needs of customers
- Prepare outward mail for dispatch through correct presentation, review of charging related documents, and cancellation of stamps
- Open and close the business, and provide end of day reporting
- Assist and/or perform administrative duties such as stocktaking and record maintenance
- Appropriate knowledge and awareness of Occupational Health and Safety relevant to the position

**ABOUT YOU**

You are someone who gets the job done and you enjoy working in a fast paced, customer focused outlet delivering great customer service, again and again. You understand how this type of business operates and can quickly learn the ropes. You can also recognize how to improve your day to day performance to the benefit of customers and the business.

You are calm and confident under pressure and also know how to have fun and enjoy the work you do. You relate well to others and can work effectively in a team or independently.
- **To succeed in this role you will need the following skills and attributes**:_
- Must have a Australia Post Workforce ID
- Excellent working experiences and knowledge of Post Office procedures
- Ability to provide exceptional customer service
- Highly developed face to face customer service and communication skills
- Reliability and ability to work well in a team environment as well as independently and remotely
- A high standard of grooming and presentation as this is a front of house role

**HOW TO APPLY**

Please provide a current resume and a short cover letter.

**Salary**: $26.15 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Salary packaging
- Travel reimbursement

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mornington Peninsula, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Post office: 1 year (required)

Work Location: In person

  • Seasonal Casual

    4 days ago

    Mornington, Australia Australia Post Full time

    **Help us deliver for Australia** If you like the idea of heading out on the road in one of our iconic vehicles to deliver for your community during the holiday period, join us as a** Seasonal Casual Van Driver.** **You’ll be**: - Dropping off and picking up mail and parcel items to and from our customers - Collecting mail from Street Posting Boxes,...

  • Seasonal Casual 2024

    4 days ago

    Mornington, Australia Australia Post Full time

    **Help us deliver for Australia** If you like the idea of heading out on the road in one of our iconic vehicles to deliver for your community during the holiday period, join us as a** Seasonal Casual Van Driver.** **You’ll be**: - Dropping off and picking up mail and parcel items to and from our customers - Collecting mail from Street Posting Boxes,...

  • Office Administrator

    5 days ago

    Mornington Peninsula, Australia Foreshore Fencing Full time $60,000 - $80,000 per year

    Are you an excellent Administrator who is motivated with a positive 'can do' attitude and looking to assist in growing and developing a successful trades business?  Do you want to be a key member of a team that prides itself on quality and customer service?  If so, read onForeshore Fencing is a small family operated business, operating throughout the...

  • Events Manager

    1 week ago

    Mornington Peninsula, Australia Boneo Park Equestrian Pty Ltd Full time $80,000 - $120,000 per year

    About the company: Boneo Park is one of Australia's leading equestrian event facilities, specialising in running equestrian events in the disciplines of dressage, showjumping and interschools. This year Boneo Park will host the Australian Jumping Championships as well as several other international events.Boneo Park also has an agistment facility,...

  • Principal Officer

    7 days ago

    Mornington Peninsula, Australia Mornington Peninsula Shire Council Full time $143,957 per year

    About UsMornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.The Shire is responsible for a broad range of infrastructure and community...

  • Hotel Administration Officer

    1 week ago

    Mornington Peninsula, Australia Kings Creek Hotel Full time $60,000 - $90,000 per year

    Are you a proactive, driven, and health-focused individual ready to become a vital part of our executive team? Kings Creek Hotel is on the hunt for an exceptional Hotel Admin Officer to join our team and work closely alongside our experienced Hotel Administration OfficerThis is a career-defining opportunity for someone who not only loves the numbers but...

  • Care Finders Liaison Officer

    1 week ago

    Mornington Peninsula, Australia Latrobe Community Health Service Full time $60,000 - $90,000 per year

    Located in Gippsland (Bairnsdale or Wonthaggi), part-time, fixed term (0.6EFT) until June 2026Join a not-for-profit health care provider who is getting back to what mattersBe an integral key player in the implementation and development of the Care Finders programRanging between $ to $ per hourAt Latrobe Community Health Service you'll be part of a positive...

  • Customer Service Officer

    4 days ago

    Mornington Peninsula, Australia Page Personnel Full time

    Excellent Team & Training Program - $60K - $65K Plus Superannuation **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - Daily data entry of customer sales orders. - Working closely with internal territory manages to process customer requests. - Coordinating freight and shipping...

  • Property Officer

    5 days ago

    Mornington Peninsula, Australia Mornington Peninsula Shire Council Full time $80,000 - $100,000 per year

    About UsMornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.The Shire is responsible for a broad range of infrastructure and community...

  • Senior Governance Officer

    7 days ago

    Mornington Peninsula, Australia Mornington Peninsula Shire Council Full time $108,689 per year

    About UsMornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.The Shire is responsible for a broad range of infrastructure and community...