Roster Coordination Officer

2 days ago

New Lambton, Australia NSW Health Pathology Full time

**Employment Type**: Permanent Full Time
**Position Classification**: Administration Officer Level 5
**Remuneration**: $76,125.92 - $77,852.51 per annum plus superannuation
**Hours Per Week**: 38
**Requisition ID**: REQ569098

**Location**:John Hunter Hospital

**Application close**: 5th May 2025 - 11:59pm

**About the opportunity**

Join NSW Health Pathology as a Roster Coordination Officer and become a vital part of a high-performing and customer-focused team delivering essential rostering support services across the state. In this dynamic role, you'll manage and maintain a diverse range of rostering and auditing functions through HealthRoster and StaffLink systems, ensuring timely and accurate payment for a diverse health workforce.

You’ll play a key role on our state-wide helpdesk, providing expert advice on complex rostering and award-related queries, while building strong relationships with staff and stakeholders at all levels. Your attention to detail, sound judgment, and ability to meet critical deadlines will directly support the effective operation of frontline health services across NSW Health Pathology
**What we can offer you**
- Accrued Days Off in addition to Annual Leave
- Generous salary packaging options and other fringe benefits
- Corporate wellbeing programs, including the Fitness Passport
- Learning and development opportunities, including in-house training with RTO My Health Learning

**What you'll be doing**
- Responsible for participating in a diverse range of rostering functions for the delivery of rostering and payroll across NSW Health Pathology (NSWHP).
- Provide a high level of customer support in maintaining accurate rostering practices across a statewide organisation.
- Ability to establish strong working relationships with staff at all levels of the organisation and external agencies and stakeholders.
- Demonstrated experience working in a customer focused and rostering/payroll environment that incorporates the use of Microsoft Office suite and/or other standard databases.
- Proven experience working in a high workload and pressure environment.
- Proven effective communication and customer service skills, both written and verbal, with a focused approach in managing roster system user support with sound conflict resolution skills.
- High level of attention to detail with the ability to use initiative and sound judgement, with experience in interpretation of rostering / payroll related policies and awards.
- Demonstrated experience in large volumes of data extraction and auditing in rostering systems.
- Describe a time when you were part of a team that faced sudden changes in priorities or demands?

**Need more information?**

**Working Rights**

This position is a permanent position. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa.

**New to NSW Health Pathology?**

**Talent Pool**

**Our Commitment to Diversity and Inclusion**

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

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