Customer Service Agent

7 days ago

Melbourne City Centre, Australia Probe CX Full time

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Now, enough about us. Let’s chat about you.

In this role, Supporting one of our clients in the Insurance industry as they support their clients in a time of need. You will be answering some frequently asked questions via chat. Think of it as making a 5-minute friend every 5 minutes. You will be a peacemaker. A quick thinker. You will thrive on solving the tricky stuff. You’ll know your way around a computer. You will think inside and outside of the box.

If you’re interested, here is what you need to know.- Operating hours are Monday to Friday 8:00 am to 6:00 pm- Must be available Monday to Friday- Fully Remote - Pick up equipment day one- Training Provided

We’re looking for passionate people to join the Probe family.

Our promise to you.

There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do

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