Ict Project Coordinator

2 days ago

Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The ICT Project Coordinator plays a key role in the Strategy and Analytics team, providing support across ICT projects designed to deliver system processes aligned with the Social services Regulator (SSR) strategic direction and operational service delivery priorities.

Under the support and direction of the Strategy and Analytics Manager, the ICT Project Coordinator will assist with coordination of ICT projects, change management, writing technical requirements documents, workflows, processes and procedures.

This role is fast paced, requires strong attention to detail and forms part of the larger Business Transformation and Corporate Services branch (BTCS) and will contribute to key functions designed to:

- Assist in the development of project management documents such as project schedules, business scope statements, project plans and business processes.
- Coordinate the allocation of project resources to ensure the project team has what is required at the right time
- Coordinate, prepare, attend and minute stakeholder ICT Project meetings
- Assist with drafting and formatting of ICT documentation
- Administer the design and development of feedback surveys
- Meet with project stakeholders to assess their needs and define project requirements, acceptance criteria and project timelines
- Coordinate the delivery of training and information sessions for ICT projects and systems

The SSR uses a risk-based intelligence led approach to protect the safety and rights of children, young people and adults experiencing vulnerability.

We are looking for someone who can:

- assist the Strategy and Analytics Manager monitor project team's performance and provide updates to project stakeholders
- foster cross-team collaboration to help project team members complete project tasks and produce deliverables
- coordinate training for SSR ICT systems

**ACCOUNTABILITIES INCLUDE**
- Support the full life cycle of SSR ICT projects to meet organisational objectives including project development and delivery, monitoring and evaluation.
- Assist in the preparation and presentation of reports, ministerial briefs, cabinet and agency submissions.
- Maintain positive relationships with stakeholders to facilitate a partnership approach.
- Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
- Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.

**Please open the position description to read more**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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