Field Service Technician

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**:
Ready to Elevate Your Career as a Mechanical Fitter?
Are you a trade-qualified Mechanical Fitter looking for your next big opportunity? Look no further We're on the hunt for a dynamic and highly skilled Mechanical Fitter/Service Technician to join our top-performing Crushing/Screening Service team. This role is pivotal in executing and coordinating service activities related to machines, spares, and wears, while delivering exceptional technical services to our customers.
**Why This Role is Exciting**:
**Location**: Based in Henderson, Perth, with frequent site travel.
**Schedule**: Primarily Monday to Friday, with occasional weekend work.
**Impact**: You'll be at the forefront of our service operations, making a tangible difference every day.
**Growth**: Unlock numerous career advancement opportunities within our organization.
What You'll Do
**Technical Liaison**: Bridge the gap between customers, product divisions, and sales teams.
**Hands-On Service**: Deliver expert mechanical service work directly in the field.
**Technical Evaluations**: Analyze and troubleshoot equipment and machine component failures.
**Customer Engagement**: Promote our products and services, driving sales of OEM spare parts and wear materials.
**Project Supervision**: Lead and oversee field service projects on customer sites.
**Inspections & Reporting**: Conduct thorough machine inspections and prepare detailed post-site reports.
**Support & Planning**: Assist with quotation work, providing scope of work, planning, and costing information.
**Warranty & RCA**: Support warranty processes and Root Cause Analysis where needed.
**About You**:
**Qualifications**: Mechanical trade qualification or equivalent experience.
**Experience**: Minimum two years in mining, aggregate, or contract crushing.
**Technical Skills**: Proficient in maintaining vibrating screens and crushers.
**Tech Savvy**: Basic computer skills in MS Office (Word and Excel).
**Licenses**: Current motor vehicle license.
**Fitness**: Physically fit and able to pass medical and drug tests.
**Communication**: Excellent interpersonal, negotiation, and presentation skills.
**Flexibility**: Ability to travel on short notice and work weekends as required.
**Specialized Skills**: Experience with screen installation, commissioning testing, and using databases and MS Project.
**Career Growth Opportunities**:
**Professional Development**: Access to ongoing training and development programs to enhance your skills.
**Leadership Roles**: Potential to advance into supervisory or managerial positions within the service team.
**Specialization**: Opportunities to specialize in advanced technical areas or take on expert roles within the company.
**Global Exposure**: Possibility to work on international projects and collaborate with global teams.
Only those with full working rights in Australia need apply
Who we are?
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.
Our culture
Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.
ADDITIONALLY WHAT'S IN IT FOR YOU?
Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, car/bicycle benefits, and engagement surveys.
Annual bonus - global incentive programs tied to business and performance targets.
Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
A thriving cultur