Field Service Technician

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**: 07/10/2025
Who we are?
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.
Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.
Our culture
Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.
**Introduction to the Role**:
Ready to Power Up Your Career as a Mechanical Fitter?
Are you a hands-on problem solver with a passion for Pumps/Crushers and field service?
Join a high-performing team that’s driving innovation in the Crushing, Screening, and Pumps industry. We’re on the lookout for a Mechanical Fitter / Service Technician who’s ready to take their career to the next level.
This is more than just a job — it’s an opportunity to work with cutting-edge equipment, travel to diverse sites, and make a real impact in the mining and aggregates sector.
**Location**: Henderson, Perth
**️ Travel**: Frequent site visits across WA (possibly global)
**Schedule**: Monday-Friday (regular weekends/public holidays)
**Eligibility**: Must have full working rights and be based in Western Australia
What You’ll Be Doing
Deliver hands-on mechanical service and support to Metso customers in the field
Act as the technical bridge between customers, product teams, and sales
Diagnose and evaluate equipment and component failures
Promote OEM spare parts, wear materials, and service solutions
Lead and supervise field service projects on-site
Conduct machine inspections and escalate technical issues as needed
Prepare detailed post-site reports, timesheets, and expense logs
Support quotations with scope, planning, and costing input
Assist with warranty processes and root cause analysis (RCA)
About You
Mechanical trade qualification or equivalent experience (min. 3-6 years)
Background in mining, aggregates, or contract crushing (min. 2 years)
Experience with pumps and crushers (Metso preferred)
Proficient in MS Office (Word, Excel); MS Project a plus
Valid driver’s license and passport
Physically fit and able to pass medical and drug screenings
Strong communication, negotiation, and presentation skills
Willingness to travel on short notice and work flexible hours
Installation and commissioning experience highly regarded
Why Join Us?
**Career Growth**: Access to global opportunities, mentoring, and education support
**Wellbeing First**: Health benefits, mental wellness services, gym access, and more
**Performance Rewards**: Annual bonus tied to business and personal performance
**Flexible Work**: Hybrid options and a culture that values work-life balance
**Global Network**: Collaborate with experts across the world
**Inclusive Culture**: We’re courageous, caring, and committed to sustainability
**Extra Perks**:
Competitive salary + incentive program
18 weeks paid parental leave (gender neutral)
Paid volunteer leave
Discounted private health insurance
Ready to Make Your Move?
If you're ready to roll up your sleeves and be part of a team that values innovation, safety, and excellence — we want to hear from you
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 cou