Conference & Events Operations Manager (Full Time)

1 week ago

Melbourne, Australia Crowne Plaza Hotels & Resorts Full time

**About us**

Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax.

Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.

**Your day to day**

We're recruiting an experienced Conference & Events Operations Manager - if you're a Banquets or Food & Beverage Operations expert looking to take the next step in your career, this is the perfect role

You'll be passionate about all things Food & Beverage with experience in Banquets, Conferences and Events and leading a team.

The moment a guest steps into our Hotel, they walk into a genuinely memorable experience. You’ll be the person guests rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience.

You’ll be in tune with your team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment.

**What we need from you**
- Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration
- Minimum 2-3 years Food & Beverage / Banquets experience including leadership experience
- Ability to lead, motivate & develop a team
- Strong communication skills
- Team player, self-motivated with the ability to work under pressure
- Passion for delivering results & exceptional guest experiences
- Experience with Hotel systems, Infrasys or Opera would be an advantage
- Certification - Responsible Service of Alcohol Certificate

**What you can expect from us**

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

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