Services Analyst

Port of Brisbane - Full-Time, Permanent
- Play a key role in optimising freight costs and driving operational efficiency
- Work with internal stakeholders to shape smarter & effective freight strategies

**About us**

Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber processors, James Jones & Sons, bringing together a combined 320 years of family-owned sawmilling heritage.

The Group, which includes Hyne Timber, XLam, Rocky Point, and Hyne Pallets, serves key sectors such as construction, garden care, horticulture and logistics. Through innovative processes and sustainable practices, the Hyne Group transforms each log into high-quality products that meet the diverse needs of our customers. This holistic approach reflects a dedication to environmental stewardship and industry-leading innovation, ensuring that every centimetre of each log turns into an opportunity for excellence.

**Your Next Role**
**As a Services Analyst, your mission is to drive operational efficiency and cost savings within the Services Function by optimising freight costs, managing pricing and rebate structures, and enabling data-driven decision-making. Through in-depth analysis of freight expenditure and supplier performance, you will identify opportunities for cost management improvements, streamline operations, and enhance overall service delivery. With a strong focus on continuous improvement, you will play a key role in ensuring smarter, more effective logistics strategies that align with business objectives.
- Foster strong relationships and ensure high-quality deliverables with a "be of service" mindset.
- Identify and implement cost-saving opportunities while maintaining service levels and tracking budget performance.
- Maximise financial benefits through well-managed pricing structures and rebate programs aligned with company policies.
- Develop freight cost models and reports to support strategic decision-making.
- Track carrier performance and key freight KPIs to drive improvements.
- Assess risks and provide recommendations to secure better terms in renegotiations.
- Streamline freight processes, optimise routes, and enhance logistics effectiveness.
- Work closely with finance, procurement, and the Freight Team to align strategies with business objectives.

**About you**
- Qualifications or demonstrated substantial experience in logistics, warehousing or transportation coordination.
- Strong analytical skills with proficiency in data analysis tools (Excel, Power BI, SQL, etc.).
- Excellent communication and negotiation skills for supplier and stakeholder engagement.
- Ability to work independently and collaboratively in a fast-paced environment.

**Why Hyne Timber?**
As a Hyne Timber team member you will enjoy benefits such as:

- We are proud to support our team members with: Life Leave offering the flexibility of purchasing extra recreation leave, Paid Parental Leave including 26 weeks of full pay and 52 weeks of superannuation.
- Remote access - Hyne team members are provided laptops and smart phones to assist in improving flexibility and connection regardless of where you are.
- Wellbeing programs - employee assistance program to support you and your immediate family with counselling and support as needed.
- Annual salary reviews - peer and market reviewed salaries to support fairness.
- Private Health Cover discounts - discounted fees & waiting periods waived.

**Questions**:If you would like to discuss the position further feel free to contact Samantha Knight on 0491 224 075.