Case Support Officer

1 week ago

Canberra, Australia Department of Finance Full time

Business Enabling Services Group / Corporate Services Division / Human Resources Branch
- APS 4 ($74,012 - $84,472) / APS 5 ($82,535 - $92,609) | Ongoing | Full-time
- Canberra, ACT

**ABOUT THE BRANCH AND TEAM**

The Case Support team, within Human Resources Branch provide support and assistance to all employees and managers on a range of people related matters such as:

- employee relations
- HR policy and procedures
- performance and wellbeing case management
- workers compensation processes
- early intervention and return to work processes
- Code of Conduct investigations
- Review of Actions matters.

**ABOUT THE**
**OPPORTUNITY**

As a Case Support Officer, you will:

- Provide general administrative support to the Case Support team associated with human resource functions including but not limited to, procedure development, workers compensation processes, health and wellbeing initiatives, early intervention and rehabilitation
- Respond to general enquiries, referring matters to the appropriate team member as necessary
- Assist in the preparation of confidential documentation and correspondence as required
- Maintain electronic and hard copy employee records and other documentation including collating and filing of documentation in various electronic systems
- Assist with workstation assessments and the provision of ergonomic equipment
- Provide administrative support for project work and training initiatives
- Contribute to developing a safe and inclusive workplace
- Participate in organisation-wide, site based and team meetings, collaborative planning activities and other meetings or activities relevant to position
- Contribute to the continuous improvement of systems and processes ensuring services provided are professional and legislative standards are met.

**DETAILED VACANCY INFORMATION**

For detailed information about this role, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.

**ELIGIBILITY ADVICE & CANDIDATE NOTES**
- Under section 22(8) of the _Public Service Act 1999_, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
- Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.

**CONTACT INFORMATION**
- For specific questions relating to this job vacancy, please refer to the details on the contact officer located in the downloadable job pack.

Frequently Asked Questions Opens in new window

Frequently Asked Questions Opens in new window

Vacancy Pack Opens in new window

Vacancy Pack Opens in new window

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