Admin Assistant

4 days ago

Mandurah, Australia Bethanie Group Full time

Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

We are currently seeking an organised and energised **Administration Assistant** to join our team at **Bethanie Peel Aged Care Home** on a **Casual basis**. Bethanie Peel is a warm and welcoming 50 bed facility set amongst landscaped gardens, with a secure area to safely and securely accommodate residents with dementia or similar conditions.

The role of Administration Assistant offers diversity in daily tasks and lots of challenges, therefore we are looking for a ‘go-getter’ with a passion for customer service and a ‘can do’ attitude. You will have highly tuned administration skills along with a genuine interest in the aged care industry. Daily tasks will also assist with current Covid requirements including daily RAT checks.

In addition, you will also be willing to act in a front of house role as a Concierge. In this role, you will assess vistors’ needs and direct them to the appropriate channels in a professional and efficient manner.

This position is on a **casual basis**, offering **25 hours per week** with **flexibility for the specific days** to suit lifestyle however will **require one Sunday per fortnight.**

**About the Role**:

- Provide a customer-focused service for employees, residents, visitors and suppliers
- Assist in the collection and recording of resident information related to expression of interest for admission to the aged care facility
- Assist with all enquiries from families in regards residents
- Ensure all telecommunications are answered and allocated to responsible persons
- Be the face of Bethanie Peel and promote the Bethanie mission
- Ensure cleanliness of front counter area

**About You**:

- You have proven experience with the administration of rosters
- Demonstrated experience within a busy administrative position
- High level of attention to detail, with the ability to learn new processes and software quickly
- Strong verbal and written communication skills, including presentation and report writing skills
- Ability to work autonomously, as well as part of a team

**Working with Bethanie**

At Bethanie we are committed to being an employer of choice by creating a supportive and compassionate environment for our people, customers and residents.

In 2020, 81% of staff said they were engaged and enjoyed working at Bethanie, and 93% of customers said they were satisfied with Bethanie’s services, with a strong willingness to recommend Bethanie’s services to others. We are extremely proud of these results and believe it demonstrates our commitment creating a positive environment for our people and our customers.

As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- Salary Packaging up to $15,899 per annum. Salary Packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
- Banking, insurance and retail discounts and benefits
- Rewarding career with a supportive culture
- Professional development and training opportunities
- Flexible working arrangements

**To Apply**

**_We respectfully request agencies not to forward unsolicited resumes unless requested._

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