Business Support Officer

2 weeks ago

Cheltenham, Australia Drake International Full time

**Business Support Officer**
- Short term 2 months contract
- Full time 38 hours per week
- Based in Cheltenham
- Hourly rate varies from $34.79-$37.90
- Local Government

**Position Summary**
- The roles of Business Support Officer supports the Manager in establishing, monitoring and reporting of administrative and management systems and processes for the Department.
- You will provide high level administrative support, ensuring the effective and efficient delivery of departmental objectives, targets and key performance measures, in line with Council's planning framework and annual business plan.
- The role will also ensure that a customer focused service is provided to Council, the community and employees at all times.

**Position - Responsibilities**
- Maintain and update information systems
- Assist in reviewing administration systems to ensure there is continuous improvement in administration practices
- Assist with the management of appointments and bookings
- Ensure prompt collection and distribution of correspondence
- Diary and office management
- Assist with maintaining Key Registers
- Accurately enter and retrieve data
- Maintenance of records
- Coordinate stationery and supply orders
- Invoicing as required
- Record and distribute meeting minutes
- Follow-up action items arising from various meetings
- Assist in the organisation and management of functions and meetings, including:

- Meeting correspondence
- Book Attendees
- Provide reliable, efficient and effective telephone and reception support
- Screen and take accurate details of the phone calls and enquiries and direct to appropriate officers.
- Develop effective customer relationships
- Process and resolve customer complaints
- Promote the council and its values
- liaise with internal & external customers, providing accurate and quality information and advice

**Knowledge and Skills**
- A sound understanding of customer service standards
- Proficient in the maintenance and development of computerised and manual information systems
- Knowledge of invoicing and financial reporting
- Knowledge of budgets and Service delivery plans
- Basic business writing skills
- Developed office management skills including the ability to use and initiate recommendations to the office systems.
- An understanding of the principles associated with monitoring, reviewing and reporting actual performance against programmed outputs.
- Knowledge of Local Government systems, processes and objectives is desirable
- Post year 12 qualifications in business management, office administration or similar, or significant demonstrable "on the job" experience in a similar role.
- Relevant experience in a customer service-focused industry.
- National police check
- Working with children check
- The above position is open only to applicants who have a current right to work in Australia. _
- Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._
- Apply

Explore Similar Jobs

For a full range of jobs available across the country, explore our vacancies today

**Job Title**

**Location**

**Date Posted

  • Office Support Specialist

    4 days ago

    Cheltenham, Australia Webtron Full time

    **Job Title: Office Support Specialist** **Location**: Cheltenham **About Us**: We’re a small but growing professional technology company in Bayside Melbourne dedicated to delivering innovative solutions that help businesses optimize their operations. Our team is passionate about technology and committed to providing exceptional service to our clients....

  • Office Management

    7 days ago

    Cheltenham, Australia AUS FLOORWORKS PTY LTD Full time

    We are a small and busy flooring contractor company who is looking for an experienced office administrator/all rounder to join our team located in Cheltenham. Duties include: - Accounting - Invoicing, Debtors & creditors - Debt collection - Payroll - Bank Reconciliations - Load relevant documents into construction portals - Purchasing Skills Required: -...

  • Office Manager

    2 weeks ago

    Cheltenham, Australia The Trustee for PM Transport and Logistics Unit Trust Full time

    Join Our Team at PM Transport and Logistics as an Office Manager! About Us: At PM Transport, our mission is to provide reliable, efficient, and flexible logistics solutions that empower businesses to grow. We are committed to delivering excellence in warehouse management, transportation, and third-party logistics services, ensuring every client receives...

  • Office Administrator

    2 days ago

    Cheltenham, Victoria, Australia Weploy Full time $16,992 per year

    Part-Time Office Administrator  Cheltenham | 3 days per week | Temp to PermThe OfferPart-time hours each week: Monday, Thursday, Friday (8am–5pm)3-month casual contract to begin with view to permanency$32.66 per hour + superPotential to move to full-time once permanentAbout the RoleOur client is seeking a proactive and organised Office Administrator to...

  • Business Development Manager

    2 weeks ago

    Cheltenham, Victoria, Australia Ticketebo Full time $90,000 - $120,000 per year

    Since 2013, Ticketebo has been delivering our exceptional suite of on-site and online ticketing solutions to thousands of Event Organisers across Australia and the UK each year.Our small and exceptional team consistently punches above its weight, and we've established ourselves as one of the leading event ticketing agencies in Australia and the UK for mid to...

  • Accounts Officer

    4 days ago

    Cheltenham, Australia Sharp & Carter Full time

    Generous remuneration package - Secure employment within a growing company - Centralized and convenient office location **About the company** **About the role** Reporting directly into the Finance Manager, the Accounts Officer is engaged with the task of owning and driving the Payable & Receivable processes and being the first point of contact for inbound...

  • Learning Lead

    4 days ago

    Cheltenham, Australia Melba Support Services Full time

    18 month, full-time fixed-term contract role leading the design, development and implementation of learning initiatives for the Human Resources Information System (HRIS) and Support Management Platform (SMP) systems implementation. - Enjoy flexibility - Hybrid with predominantly WFH with 1 day in office per week (Cheltenham or Lilydale) - Melbourne based...

  • Sales Consultant Education

    2 weeks ago

    Cheltenham, Australia National Business Institute of Australia | NBIA Full time

    Leading Registered Training Organisation (RTO) - Hybrid - Part time role, immediate start. **About us**: The National Business Institute of Australia (NBIA) is a private Business School and Registered Training Organisation based in Melbourne. Simply put, we offer accredited qualifications that provide effective academic and skills training and certification...

  • Bookkeeper/Office Administrator

    2 weeks ago

    Cheltenham, Victoria, Australia Talent Flare Full time $60,000 - $90,000 per year

    Ticketebo is going places. And as our new Bookkeeper/Office Administrator you will be too We are seeking a highly organised and proactive Bookkeeper / Office Administrator to join our dynamic team. This multifaceted role is critical in supporting the financial operations, HR processes, and administrative functions of the business. The successful candidate...

  • Office Administration

    2 weeks ago

    Cheltenham, Australia ASV Wadeson Full time

    We are a quickly growing accounting firm in the Cheltenham/Moorabbin area looking for a motivated and confident Office Administrator to assist with the day to day running of our busy practice. You would have the ability to work both autonomously and as part of a Team and be looking for: - A safe & friendly working environment - A stable position with...