Training Administrator

2 weeks ago

Melbourne, Australia Victorian Chamber of Commerce and Industry Full time

**Work options**: Hybrid
- Fantastic career opportunity to work for Victoria’s most influential, independent business body
- Gain exposure to a broad range of industries across Victoria
- Hybrid role

**About us**

We are the most influential, independent business body in Victoria with over 100,000 members. Our members choose us because of our network and connectivity, policy influence, professional development opportunities, and range of business services (we’re trusted experts in workplace relations, international trade, workplace health, safety and wellbeing, and policy development). Our team thrive on putting our members first in everything we do - from providing exceptional customer service to advocating for their interests to all levels of government. The Victorian Chamber of Commerce and Industry works for the success of our members, business and Victoria.

**About the role**

We have an exciting opportunity for an experienced and passionate professional to join our Training Team on a full-time basis. This role is responsible for the efficient completion of a range of administrative duties to support the smooth delivery of our scheduled, virtual and on-site training services within non-accredited and accredited training.

**About you**

You will have previous experience in an administration role with excellent organisational and time management skills and proven experience in multi-tasking and handling several queries at once. Excellent customer service skills, to provide assistance to members as well as to our internal team, are also a must. In addition, you will have:

- Experience in an RTO or education environment (desirable)
- Proficiency in JR Plus (SMS), Moodle (LMS), and Salesforce (CRM)
- Knowledge of RTO standards, Skills First program, and compliance requirements
- Strong communication and time management skills
- Proven customer service experience and ability to multitask
- Intermediate skills in Microsoft Word, Excel, and PowerPoint
- High attention to detail and proactive problem-solving approach
- Team-oriented mindset

**How to apply**

Applications, including a cover letter that simply addresses the key selection criteria outlined above should be addressed to the Human Resources team.

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