Quality Assurance Officer

**Who we are**

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

**About The Magnum Ice Cream Company**:
The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it.

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to **grow with us, make an impact, and shape the future of Ice Cream**, this is the place for you

**Job Summary**

The role will be responsible to conduct day to day laboratory testing of finish goods, semi finish goods, starting materials, conduct environmental and water testing, conduct microbiological sampling and monitoring plan.

**Role Responsibilities**:

- Perform FG and other material release and hold via SAP, Maintain Hold report, rework management and perform investigation if required.
- Monitor all critical and quality control points within the production lines for all products being manufactured.
- Assist and ensure PQS standards are implemented in factory.
- Conduct microbiological sampling and according to the microbiology testing schedule and environmental sampling program.
- Conduct day to day laboratory testing of finished goods, semi-finished goods and materials as required.
- Facilitate the continuous improvement of quality processes and procedures (Quality Management system).
- Developing and delivering relevant training of quality and food safety system procedures to key personnel as required.
- Participate and lead the traceability exercise as required.
- Monitoring the concentration of disinfectants used on site.
- Conduct and organize the calibration and validation of lab equipment (balance, autoclave, FOSS equipment etc.).
- Investigate consumer complaints by liaising with cross functional teams and ensure respective action plans are in place.
- Participate in GMP inspections and Internal Audits.

**What you will need to succeed**

**Experiences & Qualifications**
- Strong technical Quality Systems and IC Category knowledge is a plus.
- Strong understanding of business context and prioritisation, develops good cross functional and external relationships.
- University degree in Sciences, Biology, Chemistry, Food Science or Food Processing Degree.
- Experience in Quality Assurance in Food or Pharmaceutical Manufacturing.
- Technical knowledge of dairy processing or other high-risk food categories.
- Good communication skills.
- Stakeholder management and project management experience.

**Skills**
- ** Category Growth Management** - capable of collaborating with CSP in the creation and execution of a joint business plan delivering the triple win.
- ** Digital commerce** - good understanding of the digital commerce landscape and the different approaches required to serve each customer.
- ** Commercial strategy** - can balance spend in line with company strategy and deliver on customer category growth objectives.
- ** Customer relationship** - through the JBP, creates a climate with the retailer to deliver long-range shared category objectives.
- ** Data literacy** - uses data to identify insights that drive business results.
- ** Selling** - understands the needs of their customers and creates compelling propositions that align with them.
- ** Negotiation** - has led a team through a complex commercial negotiation, incorporating planning, aligning stakeholders and maximising value created.
- ** Executional excellence** - understands the customers supply chain expectations and deploys activities in-store partnering with the Grocery Execution Lead.

**What you can expect**:

- A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up.
- Career without limits—42 markets, international opportunities, and fast tra