Team Leader

4 hours ago

Wollongong, Australia Medibank Full time

**About ahm**
Simple, easy and affordable. That’s our mission for health insurance.

We take a straightforward approach to creating positive experiences for our customers. So, our people are straightforward too. We are people who care about delivery, we like disruptive ideas and challenging what is considered ‘normal’. We work flexibly, and look after our health and wellbeing - it helps us be at our best.
If you have passion for driving results, a strategic mindset, and a love of innovation, now is the time to join ahm.

**About the role**

We are looking for a Team Leader to join our Sales and Retention team in this work from home role, though there will be the opportunity to travel for work-related events. In this role you will actively manage, support and coach the inbound and outbound phone Sales and Retention team in efficiently and effectively handling prospective and existing member telephone enquiries whilst maintaining required performance, customer service and compliance quality standards in line with best practice procedures.

You will also be responsible for the team’s performance in relation to sales, retention, and cover review call types, whilst also managing leads via the ahm website.

**Now, who are you?**
- You have extensive experience in sales and driving your team towards KPIs and targets
- Have the ability to quickly build rapport and engage with key stakeholders in the business to drive outcomes
- Without a doubt, you have passion, commitment, and drive to deliver exceptional and engaging customer service to our members
- Demonstratable experience in leading and coaching a team to success
- Adaptable and agile with change - change is positive and what keeps us moving in the right direction
- Have ability to pick up new systems quickly is essential
- Be able to identify improvements to better performance in the team
- A team player - wants to be part of a high performing team but understands that individual performance is critical
- Proactive approach in identifying potential issues and sound problem-solving skills
- Hunger to want to grow and develop - opportunity to progress and build on your skillset are endless for the right people

**You will have a reliable and fast broadband service (NBN or ADSL) & be confident in using various IT software.** **All necessary equipment for the role will be provided by ahm.**

**_Please note: this role is only open to VIC, QLD, and NSW residents._**

**A career with us**

All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.

**To start small and impact bigger.

  • Team Leader

    3 weeks ago

    Wollongong, New South Wales, Australia Forsight Full time

    OverviewAre you an enthusiastic, committed and experienced Team Leader with a passion for supporting your clients and helping to lead a small team under our Active Support model? Join a caring organisation where it's all about enhancing inclusion, independence, and the well-being of our clients and staff. We are actively seeking a Team Leader in the...

  • Team Leader

    2 weeks ago

    Wollongong, New South Wales, Australia Schnitz Full time $60,000 - $90,000 per year

    Job no: K6G8QCategory: Restaurant Management, Team LeaderOwn it while it's hotEvery job promises good culture and opportunity. But here, they're real and yours for the taking.We've been serving up golden-crumbed, pan-fried schnitzels since 2007, using a traditional Polish family recipe. Yup, we've sure grown in that time - from a small family business into a...

  • Team Leader

    1 week ago

    Wollongong, New South Wales, Australia Ello Care Full time $75,000 - $90,000 per year

    Ello Care is a registered NDIS provider specialising in supporting individuals with psychosocial disabilities. We offer a unique approach to Supported Independent Living, where participants live in purpose built, single occupant homes designed to promote privacy, safety, and genuine independence. Our SIL model moves away from traditional shared...

  • Team Leader

    1 week ago

    Wollongong, New South Wales, Australia Illawarra Shoalhaven Local Health District Full time $104,000 - $134,000 per year

    Are you a Clinical Psychologist, Psychologist or Social Worker who is experienced in supporting people who have been impacted by violence?$ $67.15 per hour + 12% super & salary packaging | Permanent Part Time 36 hours per week | Urunga House, Wollongong | REQ599317 | Grade: Social Worker Level 4, Psychologist, Senior Psychologist, Clinical Psychologist |...

  • Team Leader

    4 days ago

    Wollongong, Australia Medibank Full time

    **About ahm** Simple, easy and affordable. That’s our mission for health insurance. We take a straightforward approach to creating positive experiences for our customers. So, our people are straightforward too. We are people who care about delivery, we like disruptive ideas and challenging what is considered ‘normal’. We work flexibly, and look after...

  • Gardener Team Leader

    4 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Join to apply for the Gardener Team Leader role at Illawarra Mercury Are you an experienced gardener who takes pride in doing quality work and leading a team? Join our friendly, down-to-earth crew at a well-established landscape maintenance company that's been trusted in the Illawarra and Shoalhaven for 29 years. At our core, reliability and quality are...

  • Team Leader

    2 weeks ago

    Wollongong, Australia Objective Corporation Full time

    At Objective we create that software that makes a difference. With over 400 people and 5 development labs spread across Australia, New Zealand, the United States of America and the United Kingdom, Objective is a leading developer of GovTech software. Objective's Wollongong lab is the Illawarra’s largest development lab, housed in the Illawarra Innovation...

  • Team Leader

    5 hours ago

    Wollongong, Australia Scene to Believe Full time

    **Help spread the magical joy that is Christmas and lead one of our Santa photography teams in shopping centres across Australia and New Zealand.** **As one of our Team Leaders, you will help create unforgettable memories and make this festive season magical for families everywhere.** At Scene to Believe, our Christmas staff create unforgettable memories...

  • Technical Team Leader

    4 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Technical Team Leader - Airframes-EnginesJoin to apply for the Technical Team Leader - Airframes-Engines role at Illawarra MercuryOverviewThe Role Use approved processes & data, provided training & relevant technical domain knowledge, aviation industry & leadership experience to fulfill MH-60R and broader defence rotary wing technical support services...

  • Electrical Team Leader

    1 week ago

    Wollongong, Australia Downer Group Full time

    Our **Energy & Utilities**business has a full-time permanent position available for an **Electrical Team Lead**to join a large project with BlueScope Steel in the Illawarra region, 80km south of Sydney in Wollongong. The project with BlueScope Steel is the refurbishment of their Number Six Blast Furnace. It is an iconic project that occurs every 15 years and...