Relationship Analyst

**About us**:
Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.

Country Banking forms the core business of Rabobank Australia and has 61 branches across Australia. Country Banking enjoys a reputation as the leading provider of specialised banking services in the Food and Agribusiness sector. Country Banking Australia within Rabobank Australia and New Zealand Group (RANZG) is an important contributor to Rabobank globally.

**Job Overview**

The Relationship Analyst (Relationship MAC) forms part of the Regional Team, whom collectively provide valuable prudential and client relationship support to MAC Account Managers to enable them to develop new business, manage existing client accounts and to enable our clients to reach their goals and aspirations.

An Analyst (Relationship MAC) is responsible for acting as an additional formal point of contact for client, client advisors, oversight of journey from client request to settlement, responsible for initiating all associated branch prudential management tasks, comprehensive CDD risk analysis in AML/CTF, KYC requirements and other associated day to day operational tasks.

Major Agribusiness Clients (MAC) segment focuses on Country Banking AU +AUD20mln client set, which are managed by our specialised MAC Relationship Managers. MAC aims to deliver a superior client service to our largest and most complex customers, supported by a dedicated deal team approach, offering specialist knowledge, research, product and structuring expertise.

**Key Responsibilities and Accountabilities**:

- Actively support the MAC Account Manager(s) in responding quickly and efficiently to the requirements of new and existing clients.
- Promote a culture of recognising the value of collaboration by engaging in effective and valuable communication with MAC Account Managers and MAC credit Analyst in deal planning to meet client expectations.
- Interpret and execute branch prudential management tasks, moderately complex CDD risk analysis in AML/CTF, KYC and other associated operational tasks.
- Utilise appropriate workflow tools and processes to provide key stakeholders with clear oversight on workload and capacity.
- Collaborate with MAC Account Managers and MAC Credit Analyst on client reviews in line with Bank policy and procedure.
- Monitor loan arrears and accounts in excess liaising with MAC Manager(s) and taking the appropriate action as directed from a commercial and prudential perspective.
- Ensure compliance with the Bank’s policies and procedures at all times including Audit, Credit, Compliance and Business Continuity.
- Attend farm visits with Account Manager in negotiation with the Branch Manager.

**To be successful you will have**:

- Experience in a similar role or within banking, finance or agriculture (as a guide).
- Experience working within a customer service environment.
- Strong understanding of risk analysis in AML/CTF and KYC requirements.
- Possess a strong understanding of client structures.
- Strong knowledge of rural industry.
- Ability to interpret and execute branch prudential management tasks and other associated operational tasks.
- Ability to develop and maintain strong relationships with key internal and external clients.

**Our Values, Vision and Mission**

Rabobank Australia fully embraces inclusion and belonging and delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here. We are committed to our values; we are client focussed, action oriented, purposeful and courageous in our work. We are professional and considerate and bring out the best in each other and are committed to keep learning. We have an open culture, where you can be yourself and be valued for who you are.

**What we're proud to offer you**:

- As part of our wellbeing offering we also have Wellbeing Leave. These extra leave days can be used in a way that helps achieve greater work/life balance. It’s just another way we are helping our employees to lead happier, healthier and more fulfilling lives.
- Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
- An inclusive Parental Leave policy that supports you and your family while giving you the freedom and flexibility to enjoy this special time (Primary carer up-to 14 weeks paid leave)
- We realise sometimes 4 weeks Annual Leave isn't enough At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave. With an option to also purchase another 2 weeks Annual Leave.
- Rabobank recognises that employees