Delivery Lead

**The role**
We are seeking an experienced Delivery Lead to oversee and orchestrate delivery across multiple workstreams within our Risk Remediation Program. In this pivotal role, you will coordinate cross-functional teams, manage offshore and onshore development resources, and ensure the timely delivery of high-quality solutions.

This is an exciting opportunity to play a key role in risk remediation, business continuity, and technology delivery, navigating a complex matrix environment with multiple stakeholders and priorities.

**Key Responsibilities**
- ** Delivery Oversight**:Ensure projects are delivered on time, within scope, and to quality standards.
- ** Coordination & Facilitation**: Work across multiple delivery leads, business stakeholders, and technical teams to prioritise and resolve issues.
- ** Stakeholder Management**: Build strong relationships with business units, IT teams, and external partners to align delivery with program objectives.
- ** Team Leadership**:Support delivery leads and offshore/onshore teams to drive execution while fostering collaboration and performance.
- ** Process & Continuous Improvement**: Implement and enhance delivery processes, leveraging metrics and retrospectives to optimise outcomes.
- R**isk & Issue Management**: Identify and proactively mitigate risks, dependencies, and blockers affecting project delivery.
- ** Pragmatic Decision-Making**:Help stakeholders balance business wants with realistic delivery capabilities, ensuring achievable outcomes.

**What experience you’ll bring**
- Proven experience in financial services or insurance, ideally in risk remediation or business continuity programs.
- Strong experience in delivery management or agile program orchestration in complex, matrixed environments.
- Comfortable managing multiple stakeholders and navigating competing priorities.
- Experience working with onshore and offshore development teams.
- Excellent communication, facilitation, and influencing skills.
- Adaptable, resilient, and pragmatic — able to drive delivery even when not all stakeholders are aligned.
- Qualifications: Bachelor’s degree in a relevant field (IT, Business, or related).
- Agile certification (CSM, PMP, or equivalent) is desirable but not mandatory.

**Our Perks**
- ** Location - Toowong**
Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based near Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

**The benefits of working at A&G**
- ** Be rewarded**:

- we recognise high performance and reward our people for their hard work through bonuses and other perks.
- ** Work flexibility** - with options to work from home two days per week.
- ** Options for leave** - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- ** Grow with us** - we’ve got learning and professional development opportunities to suit everyone.
- ** Give back** - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
- ** Take care of yourself -** your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
- ** Celebrate the wins**:

- we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
- ** Save money** - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

**About us**

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

**Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.**
- _A note from Auto & General to recruitment agencies: _We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to u