Client Service Coordinator

2 days ago

Mandurah, Australia SilverChain Full time

**Date**:7 Mar 2025

**Location**: Mandurah, WA, AU, 6210

**Company**:Silver Chain Group Limited

**Client Services Coordinator**
- Full time, permanent role
- Mandatory Salary Packaged Vehicle
- Working from home element with community travel

Silver Chain has an exciting opportunity for a **Client Service Co-ordinator** to join our teams within the **Maddington and Peel**service centres**on a permanent **full time** basis. The working hours are 7am - 3pm.

The Client Service Co-ordinator will provide education for the client and their family and share commentary on client care trends and develop interventions that will fill gaps and maximise or replicate quality outcomes. As an integral member of this team this role also provides support to the Community Care Manager.

This role comes with a **mandatory salary packaged** vehicle. All applicants must ensure they are willing to have this as part of their role.

**The successful applicant will have the following skills experience and attributes**:

- A commitment to upholding the values and mission of Silver Chain in support of individual, team and organisational success.
- A commitment to excellence in customer service to ensure the consistent provision of exceptional service to internal and external stakeholders.
- Demonstrated ability to negotiate with and influence clients toward pathways that deliver quality client outcomes and experience and supports the client’s independence and capability.
- Demonstrated flexible approach to care delivery to facilitate positive and safe outcomes for client carers and Silver Chain staff.
- Well-developed communication (written, verbal and listening) and interpersonal skills to develop effective relationships and facilitate employee communications.
- Demonstrated ability to work autonomously and as part of a team
- Demonstrated time management and organisational skills
- Demonstrated computer literacy
- Certificate IV Workplace Training and Assessment is desirable to facilitate effective employee communications and demonstrate and assess skills and competence.
- The ability to Salary Sacrifice up to $18,550 per annum
- Free onsite Parking at the office
- Leave loading payments
- Employee Assistance Programs
- Very supportive team culture that is customer focused
- Health Care benefits
- Award winning health and wellbeing programs

**How to apply**


**About Silverchain Group**

With a proud history Silverchain is the leading provider of high-quality health and aged care in the homes and communities of more than 105,000 Australians every year. Where careers and community connect: our greatest strength is our people. As an employer of choice we provide expert care for your career with ongoing resources, support, training and opportunities for career development. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians.

**About Silverchain Group**

With a proud history Silverchain is the leading provider of high-quality health and aged care in the homes and communities of more than 105,000 Australians every year. Where careers and community connect: our greatest strength is our people. As an employer of choice we provide expert care for your career with ongoing resources, support, training and opportunities for career development. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians.

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