Service Coordinator

3 days ago

Mandurah, Australia Home Instead Full time

**About this opportunity**

Home Instead is on the lookout for an additional dynamic and passionate Service Coordinator to join our expanding Client and Service Excellence team at our Mandurah office. As a key player in our growth journey, you'll be at the heart of supporting and empowering our Care Managers and CAREGivers to deliver quality and exceptional service. Your role will be pivotal in fostering relationships and ensuring our clients receive the highest quality of care.

**We are a leading global brand.**

Home Instead support with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population.

Home Instead pride on building relationships between, through consistency of service and matching our CAREGivers to clients. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world. In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

**Why Join Us?**
- Work for a value-based organisation that puts clients first
- Use your passion for aged care to create a service model to be proud of to make a difference
- Have your Birthday off to celebrate being you

**Key Responsibilities**:

- Field new client and CAREGiver enquiries over the phone in a welcoming and knowledgeable manner ensuring relevant processes are followed.
- Coordinate Client services and CAREGiver schedules daily via the Relationship Management System (RMS) to ensure that all clients receive the services that they have requested and that where possible a compatible, regular and consistent CAREGiver/s are provided

**About you**:

- Be personable, approachable, motivated, reliable and passionate with a can-do attitude.
- Be able to build strong relationships and rapport with internal teams and clients and always deliver exceptional customer service.
- Be able to learn technologies quickly to interpret and analyse data.
- Have strong communication, problem-solving, time management, and conflict-resolution skills.
- Have proficient computer skills, including Microsoft Office and Excel.
- Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever-changing environment.

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

  • Service Coordinator

    1 week ago

    Mandurah, Western Australia Home Instead Full time

    **About this opportunity**Home Instead is on the lookout for an additional dynamic and passionate Service Coordinator to join our expanding Client and Service Excellence team at our Mandurah office. As a key player in our growth journey, you'll be at the heart of supporting and empowering our Care Managers and CAREGivers to deliver quality and exceptional...

  • Service Coordinator

    1 week ago

    Mandurah, Western Australia People Who Care Full time

    People Who Care is a not for profit organisation with over 42 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis.**About the role**This busy and ever-evolving role coordinates our Social Support Group (SSG) program. Supervising a team of dedicated employees and volunteers you will...

  • Field Service Coordinator

    1 week ago

    Mandurah, Western Australia Performance Mining Pty Ltd Full time $70,000 - $120,000 per year

    Field Service CoordinatorPerformance Mining | Pinjarra - Western AustraliaTake ownership of a growing part of our businessJoin Performance Mining as a Field Service Coordinator managing the Field Service team. Competitive pay, supportive culture and opportunities to grow with us.About UsPerformance Mining is a WA based provider of Plant Hire, Maintenance and...

  • Student Services Coordinator

    1 week ago

    Mandurah, Western Australia beBeeCoordinator Full time $80,000 - $115,000

    Job Title: Student Services CoordinatorWe are seeking a dedicated and experienced Student Services Coordinator to lead wellbeing initiatives and support students in navigating social, emotional, behavioural, and academic challenges.This role is ideal for those who share our vision of fostering a safe and supportive environment for all students.Key...

  • Caregiver Services Coordinator

    1 week ago

    Mandurah, Western Australia beBeeNurse Full time $69,000 - $87,000

    Compassionate care is at the heart of our mission to deliver exceptional nursing services in the Mandurah, Falcon, and Greenfields areas.About the RoleThis is a casual position that involves working in the community, providing clinical in-home services, and supervising non-clinical team members. Key responsibilities include conducting client assessments,...

  • Client Service Coordinator

    14 hours ago

    Mandurah, Australia SilverChain Full time

    **Date**:7 Mar 2025 **Location**: Mandurah, WA, AU, 6210 **Company**:Silver Chain Group Limited **Client Services Coordinator** - Full time, permanent role - Mandatory Salary Packaged Vehicle - Working from home element with community travel Silver Chain has an exciting opportunity for a **Client Service Co-ordinator** to join our teams within the...

  • Vital Funeral Services Coordinator

    1 week ago

    Mandurah, Western Australia beBeeCareergrowth Full time $60,000 - $80,000

    Meaningful Career TransitionPursuing a new career path can be a life-changing experience.As an Arranger/Conductor, you will play a vital role in serving families during their most difficult times.Key Responsibilities:Plan and coordinate funeral services to meet the diverse needs of familiesDevelop strong relationships with families to understand their...

  • Senior Food Service Coordinator

    4 days ago

    Mandurah, Western Australia beBeeFoodService Full time $62,419 - $89,233

    Job Role: Senior Food Service CoordinatorIn this dynamic position, you will assist in food preparation and distribution while supervising a team of support staff.Main Responsibilities:Prepare and serve high-quality meals to patients and clientsSupervise and train junior staff members in food handling and preparation proceduresMaintain strict hygiene...

  • Service Coordinator

    1 week ago

    Mandurah, Australia People Who Care Full time

    People Who Care is a not for profit organisation with over 42 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis. **About the role** This busy and ever-evolving role coordinates our Social Support Group (SSG) program. Supervising a team of dedicated employees and volunteers you...

  • Teacher - Year Coordinator - Student Services

    2 weeks ago

    Mandurah, Western Australia Department Of Education, Western Australia Full time

    OverviewTeacher - Year Coordinator - Student Services is a permanent full-time position at the Department of Education, Western Australia, commencing Term 4, 2025.SchoolCoastal Lakes College (CLC) is a Year 7 to 12 college in the Peel region focused on inclusive education and student wellbeing.Our vision is "success for all students."Role and...