Service Coordinator

4 days ago

Mandurah, Australia Home Instead Full time

**About this opportunity**

Home Instead is on the lookout for an additional dynamic and passionate Service Coordinator to join our expanding Client and Service Excellence team at our Mandurah office. As a key player in our growth journey, you'll be at the heart of supporting and empowering our Care Managers and CAREGivers to deliver quality and exceptional service. Your role will be pivotal in fostering relationships and ensuring our clients receive the highest quality of care.

**We are a leading global brand.**

Home Instead support with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population.

Home Instead pride on building relationships between, through consistency of service and matching our CAREGivers to clients. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world. In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

**Why Join Us?**
- Work for a value-based organisation that puts clients first
- Use your passion for aged care to create a service model to be proud of to make a difference
- Have your Birthday off to celebrate being you

**Key Responsibilities**:

- Field new client and CAREGiver enquiries over the phone in a welcoming and knowledgeable manner ensuring relevant processes are followed.
- Coordinate Client services and CAREGiver schedules daily via the Relationship Management System (RMS) to ensure that all clients receive the services that they have requested and that where possible a compatible, regular and consistent CAREGiver/s are provided

**About you**:

- Be personable, approachable, motivated, reliable and passionate with a can-do attitude.
- Be able to build strong relationships and rapport with internal teams and clients and always deliver exceptional customer service.
- Be able to learn technologies quickly to interpret and analyse data.
- Have strong communication, problem-solving, time management, and conflict-resolution skills.
- Have proficient computer skills, including Microsoft Office and Excel.
- Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever-changing environment.

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

  • Client Service Coordinator

    2 days ago

    Mandurah, Australia SilverChain Full time

    **Date**:7 Mar 2025 **Location**: Mandurah, WA, AU, 6210 **Company**:Silver Chain Group Limited **Client Services Coordinator** - Full time, permanent role - Mandatory Salary Packaged Vehicle - Working from home element with community travel Silver Chain has an exciting opportunity for a **Client Service Co-ordinator** to join our teams within the...

  • Coordinator Procurement Services

    2 days ago

    Mandurah, Australia City of Mandurah Full time

    **Position No**: 062/2025 **Work Type**: Permanent - Full Time - Are you driven by the opportunity to work for a thriving regional City committed to organisational excellence? - We work together with you to create a culture based on respect, trust and inclusiveness. - We embrace flexible working conditions and are always open to discussing your individual...

  • Pre-Delivery Coordinator

    7 days ago

    Mandurah, Western Australia The Lane Group Full time $60,000 - $90,000 per year

    The Lane Group is a proudly owned, multi-franchise motor vehicle dealership based in Mandurah, known for our strong customer focus and dedicated team culture. We are currently seeking a detail-oriented and highly organised Pre-Delivery Coordinator to join our team.With 6 big automotive franchises and a successful used car department, there is a great...

  • Service Co-Ordinator

    2 weeks ago

    Mandurah, Western Australia Ford and Doonan Air Conditioning Full time $70,000 - $80,000 per year

    Service Co-ordinator / Scheduler – Air Conditioning Industry Mandurah / Peel Region $70,000 - $75,000 + Super (Full-Time)Ford & Doonan Mandurah, one of WA's most awarded and respected air conditioning companies, is seeking a Service Co-ordinator/Scheduler to join our team.In this key role, you'll be the central link between our clients and our service...

  • Coordinator City Build

    1 week ago

    Mandurah, Australia City of Mandurah Full time

    **Position No**: 027/2025 **Work Type**: Permanent - Full Time Are you driven by the opportunity to work for a thriving regional City committed to organisational excellence? - We work together with you to create a culture based on respect, trust and inclusiveness. **Imagine a future with us** The City of Mandurah (CoM) is one of the main cultural...

  • Support Coordinator- Recreation

    4 days ago

    Mandurah, Australia Ruah Full time

    At RUAH we’re looking for a passionate and dedicated Recreation Support Coordinator to join our team! As a Recreation Support Coordinator, you’ll be responsible for providing support interventions that help clients build their confidence, independence, and quality of life. Our participants will include people experiencing mental health challenges who...

  • Equipment Coordinator Driver

    2 weeks ago

    Mandurah, Australia Kennards Hire Full time

    **Equipment Coordinator Driver - Casual** **Mandurah** - ** Largest family-owned equipment hire company in ANZ and still growing** - ** Culture is our secret sauce-we care about our team mates & customers like family** - ** Ongoing training & career development-no experience needed-street parking available**: - ** $30.37 p/hour + weekend loading** Our...

  • Service Advisor

    2 weeks ago

    Mandurah, Australia Royal Automobile Club of WA Full time

    We are currently seeking experienced Service Advisors with a passion for the automotive industry who are looking for a new challenge to join the team at RAC Auto Services in Mandurah. What can we offer you? - Monday - Friday - 38 hours a week and 4 hours on Saturdays with penalty rates (alternate/flexible) - Annual salary + Superannuation + Bonus Incentive...

  • Coordinator Building and Compliance

    1 week ago

    Mandurah, Australia City of Mandurah Full time

    **Position No**: 055/2025 **Work Type**: Permanent - Full Time - Are you driven by the opportunity to work for a thriving regional City committed to organisational excellence? - We work together with you to create a culture based on respect, trust and inclusiveness. - We embrace flexible working conditions and are always open to discussing your individual...

  • Community Coordinator

    1 week ago

    Mandurah, Australia Chorus Australia Full time

    Community Coordinator / Part / Full Time / Permanent **Core hours required are Monday to Wednesday, 9:00am to 2:00pm. Additional contracted hours up to full time are flexible and can be discussed at interview.** We have a great opportunity for someone to join our team and bring excellence in Community connection program at Chorus. You will be growing the...