Audience Insights Administration Officer, Museums

1 week ago

Melbourne City Centre, Australia Museums Victoria Full time

Australia's largest public museum organisation is seeking two Administration Officers to work in our Ticketing Operations team and be responsible for the creation, confirmation and reporting of tickets for all Museums Victoria ticketed activities.

**ABOUT MUSEUM VICTORIA**:
Museum Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building.
To learn more about Museums Victoria, please visit About us - Museums Victoria

**ABOUT THE POSITION**:
The Administration Officer role is responsible to ensure ticket sales, revenue collection and reporting requirements are delivered and optimised through the effective administration of Museums Victoria's Ticketing and Booking System (BOS) and its associated databases. The role ensures that tickets can be accurately and easily sold, redeemed and reported at the various sales points across the organisation.

**Notable skills and experiences**:

- Experience of sales-based operating system
- Effective analytical and communication skills
- A collaborative customer oriented focus

The successful applicant will be someone who has demonstrated experience, and a full understanding, of the requirements for operating a ticketing system in a large organisation and whose attention to detail will guarantee accurate and consistently high quality results. The person will have the ability to relate to the many ticket user groups in the organisation and offer a high standard of service to deliver on their needs.
OTHER INFORMATION
There are two positions.
- Full-time, ongoing position. The salary on offer is $64,442 + 10% superannuation.
- Part-time (0.6), ongoing position. The salary on offer is $64,442 (paid pro-rata) + 10% superannuation

HOW TO APPLY?
To view the position description, head to Museums Victoria Careers; for more information about this position, please contact Carolyn Meehan on 0438 100 719. To apply, please upload your Covering Letter, Resume and a statement addressing each of the Key Selection Criteria to Museums Victoria Careers Applications Close: Monday 18 July (11.59pm)

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