Operations Executive

2 weeks ago

Perth, Australia Blue Travel Pty Ltd Full time

Are you dynamic, energetic, people-loving, organised and meticulous?

If you are, we look forward to welcoming you to join us rebuild.

Established in 1992, Blue Travel is a proud Western Australian Inbound Tour Operator (ITO) with a solid reputation and credible industry network within Perth’s tourism industry.

We specialize in managing inbound tour groups and customers primarily from Asian countries such as Japan, Hong Kong, Taiwan, Singapore, Malaysia, Indonesia and more

**The Position**

We are currently looking for an Operations Executive with a "can do, will do" attitude to help look after our expanding business.

**Primary Responsibilities**
- Liaison and coordination with offshore North Asian Travel Agents on customer bookings and customer service issues
- Liaison and coordination with Western Australia suppliers, such as accommodation, transport & meals providers, etc on logístical arrangements to fulfil customers’ travel needs
- Prompt and accurate data entry, invoicing and proper accountability for all revenue and costs items
- Maintenance of clientele & supplier agreements

**Requirements**:

- Ability to communicate verbally in fluent Cantonese, Mandarin and English
- Good written English and Chinese skills
- Keen eye for details and numbers
- Good working knowledge of Microsoft Excel, Word & Outlook
- Organised, neat, meticulous & accurate
- Friendly with pleasant disposition and good people-handling skills

**Salary**: $51,071.48 - $91,905.40 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Salary packaging
- Travel reimbursement
- Work from home

Schedule:

- 8 hour shift
- On call
- Weekend availability

Supplemental pay types:

- Bonus
- Performance bonus

Work Location: Hybrid remote in Perth, WA 6000

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