Chief Operating Officer

3 days ago

Perth, Western Australia PARTNER Executive Full time

Overview

Fitness Investments owns and operates eight World Gym locations across Western Australia, driving the brand's expansion and elevating the member experience statewide. From the northern corridor to the southern suburbs, our clubs deliver consistent, high-performance training environments, premium equipment, and service standards built around one promise: serious gyms for real results.

That local momentum is backed by a global legacy. For more than 47 years, World Gym has been a leader in the fitness industry, helping people live fit, healthy lives. While trends come and go, the brand's unwavering focus on giving members exactly what they need to achieve their goals has kept it thriving. U.S.-owned and world-renowned, World Gym combines the scale and resources of a big-box operation with the personal, community-driven feel of a true training gym.

The Opportunity

This is a rare opportunity for a proven operational leader to join an established, growing organisation at a pivotal moment. You'll have full accountability for operations across eight gym locations, leading a passionate team and maintaining the exceptional standards that have defined the brand's success. You'll play a key role in building the next stage of operational maturity, refining systems, strengthening leadership capability, and identifying opportunities to optimise performance within existing revenue streams. If you're motivated by creating structure in growth, developing people, and delivering measurable impact, this is a role where you'll make an immediate difference.

The Role

  • Reporting to the Director, you will oversee the operation of all eight gym locations, ensuring consistent quality, efficiency, and alignment with brand standards.
  • Lead, mentor, and develop regional support team, location managers and staff, fostering a culture of accountability, collaboration, and pride.
  • Implement clear operational frameworks and KPIs to improve efficiency, service, and profitability.
  • Identify and execute strategies to optimise costs and margins, maximising profit within current revenue streams.
  • Strengthen processes, reporting, and communication across all sites to support scale and sustainability. Uphold the high standards of member experience and culture that have made the brand a market leader.

About you

You are a seasoned operator who thrives in fast-paced, people-driven environments. You understand what it takes to run a multi-site business and have the commercial and leadership acumen to deliver consistent performance and growth.

  • Proven success in a senior operational leadership role (COO, GM, or Head of Operations)
  • Experience managing multi-site, customer-focused businesses, ideally within fitness, hospitality, or retail
  • Strong financial management skills, with a record of improving efficiency and profitability
  • A natural people leader who builds trust, inspires teams, and drives accountability
  • Organised, data-driven, and strategic, but equally comfortable on the ground ensuring smooth execution
  • Passionate about fitness, wellness, and creating great member experiences

This is a defining career opportunity for an operational leader who wants to step into a high-impact, influential role. You'll be joining a trusted and respected brand with an incredible culture and loyal community, leading from the front as the founder transitions to a strategic role. You'll have the autonomy, support, and resources to shape the operational future of a business that's ready for its next level of growth.

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