Relationship Specialist, Vic

**General information**:

- Position number
- 50521254
- Posted date
- 05-Dec-2024
- Closed date
- 21-Dec-2024
- Business unit
- Residential Aged Care
- Division
- Southern Operations
- Office location
- Camberwell

**Description and requirements**:
Location - Based in VIC

Role - Full time, Permanent

About the role

Join a team that has the same passion for this work as you do, and make every moment count through the real connections you make in the community and with the team, residents and families.

We are seeking someone who is interested in joining a dynamic national sales team who will be based in VIC, managing the VIC portfolio. Someone who thrives on achieving outstanding sales results and delivering excellent customer service with empathy and compassion. A genuine interest in supporting local communities to access quality aged care will see this person thrive and experience genuine career satisfaction.

Our Relationship Specialists are responsible for supporting the conversion of business opportunities that drive Regis’ growth across Residential, Home Care and Retirement Villages, with a focus on increased occupancy, RADs and packages and to act as an SM for sales and admissions activities as well.

The Relationship Specialist will also work closely with key stakeholders across the operations and marketing teams to implement strategies that maximise business growth.

Strong relationships and collaboration with all key stakeholders will contribute to successful outcomes, both within and outside the organisation. This role has the potential to earn admissions incentives all the way up to 30% of the base salary on offer ( T&Cs apply).

Other responsibilities include:

- Building relationships with external stakeholders to optimise national outcomes
- Participating in the competitor and room pricing / package pricing analysis
- Participating in the implementation of strategies to achieve optimal commercial outcomes
- Supporting the delivery of meaningful and insightful reports for the region
- Delivering excellent customer service;
- Contributing to team culture and positive working relationships

About you
- Demonstrated knowledge of the Aged Care industry and sales requirements within the industry (desirable)
- Outstanding sales experience with a proven track record of driving sales results within a team
- Demonstrated ability to analyse data and produce clear and concise reports
- Demonstrated ability to maintain confidentiality and to communicate effectively across all levels of the organisation
- High level of personal leadership, integrity, initiative and excellent stakeholder engagement skills
- Must have a driver’s license and roadworthy vehicle; Regular travel between Homes (vehicle allowance provided)

Why work for us
- Enjoy a flexible working environment to balance your life and wellbeing. Full time, part time or flexible working hours across all days and shifts to suit you.
- Competitive hourly rates, paid overtime and weekend penalties, with the ability to purchase annual leave / take unpaid leave.
- Strong professional opportunities to support completion of Post Graduate Degree qualifications through our Study Assistance Program and clinical development programs.
- Be inspired, be supported and be developed with progressive career pathways and opportunities to relocate to any of our Homes or regions across Australia.
- Discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more through Maxxia Rewards and My Brands.
- Discounts on selected health insurance and access to wellbeing services.
- Employee wellness platforms including Employee Assistance Program, providing counselling, financial advice and personal support.
- Reward and recognition programs including our Annual National Care Awards.
- Sponsorship opportunities offering a pathway to permanent residency at a number of our Homes nationally.
- Employee Referral Program - refer a friend and be rewarded.

Ready to apply?

To work in residential aged care, you will need to provide satisfactory background checks, supply an NDIS worker screening clearance, flu vaccination and certification proof.

About Us

Regis is one of the largest providers of aged care in Australia and cares for more than 9,000 residents each year. Regis offers a diverse range of care options including residential aged care, home care, retirement living, day therapy and day respite. We are setting new benchmarks in aged care with a relentless focus on support and care for our residents.