Customer Support Consultant

4 days ago

Sydney Central Business District, Australia Beaumont People Full time

**Customer Support Administrator**
- Varied and exciting position with career development opportunities
- Full-time permanent hybrid role with offices based in Sydney CBD
- Must be proficient in MS Office suite with strong communication skills

**About the organisation**:
AccessEAP is an Australian owned provider with over 25 years’ experience assisting customer organisations across Australia and New Zealand.

They partner with customers to co-develop tailored programs to improve workplace mental health and wellbeing, in an increasingly changing and psychologically complex environment.

**Role summary**:
This is an opportunity to join a fast-paced organisation focused on working in workplaces to build strong and resilient communities.

As part of the Customer Support team, you will be responsible for providing administrative and operational support to both external customers and the customer relationships team. It is a busy, varied role involving communication with both internal and external customers, working with a set portfolio of customers.

**Key responsibilities**:

- Dealing with a variety of internal and external communications
- Working collaboratively to respond to customers’ problems and issues
- Identifying improvements to working processes and systems
- Prioritising tasks and working on multiple issues at once
- Processing learning and development session registrations
- Database management

**Essential criteria**:

- Excellent written and verbal communication skills
- Confident and able to speak with clarity and adjust language to suit the situation
- Able to work with multiple demands
- Strong attention to detail with a good work ethic
- Must be able to work autonomously with high problem-solving ability
- Engaging and empathetic personality
- Must be COVID vaccinated with 1 booster

***

**Benefits of working at AccessEAP**
- Salary packaging available
- 20 days holiday + 1 day’s birthday leave
- Career development opportunities with potential to eventually move into a Relationship Manager role

  • Customer Care Consultant

    4 days ago

    Sydney Central Business District, Australia EML Full time

    **Customer Care Consultant**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...

  • Customer Service Consultant

    4 days ago

    Sydney Central Business District, Australia EML Full time

    **Customer Service Consultant**: NSW - Sydney CBD Workers Compensation Full Time **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** - **Help injured Police, Emergency Services and Health workers get their lives back**: - **No Industry Experience needed, fully paid training to be provided**: -...

  • Implementations Consultant

    4 days ago

    Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Implementations Consultant Job Title: Implementations Consultant Contract Type: Permanent Salary: Negotiable Reference: 6891 Contact Name: Amaraj Bansal Job Description - **The Client** A global company who is involved in providing software to businesses to organise their data. This is done through the combination of planning, analytics, financial...

  • Principal Consultant

    6 days ago

    Sydney Central Business District, Australia Freshwater Group Full time

    **Position category**:Energy Efficiency & Environment**Role type**:Permanent full time**Location**:Sydney CBD**Position code**:FWG36001A Principal Consultant opportunity exists for an energy / carbon consultant looking to join a passionate and agile team of professionals. They are an early-stage firm providing specialist expertise in energy efficiency,...

  • Customer Support Specialist

    2 days ago

    Sydney Central Business District, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. - ** Permanent Role, Located at Sydney...

  • Ctp Claims Consultant

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    Join Australia's leading general insurance group! **Your new company** Starting ASAP, we are looking for multiple CTP Claims consultants to join Australia's leading general insurance group. You will be joining a collaborative and vibrant team of consultants **Your new role** - Manage claims in adherence to legislation with passion to get it right for our...

  • Customer Support Coordinator

    2 days ago

    Sydney Central Business District, Australia HAYS Full time

    Do you have call centre experience? Temp roles based in Parramatta | $29.93 per hour! **Your new company** This company is one of the largest essential services providers in Australia and New Zealand. They provide the services that keeps infrastructure working for communities specialising in the long-term operation, maintenance, and management of critical...

  • Customer Service

    6 days ago

    Sydney Central Business District, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 535312**Job Summary**: - Location: St Leonards - Close to Public Transport (Flexibility Offered) - Entry Level Customer Service - Training & Development Provided - Japanese or Chinese (BOTH Mandarin and Cantonese) Proficiency in...

  • Workplace Design Consultant

    2 weeks ago

    Sydney Central Business District, Australia Lendlease Full time

    Lendlease is currently seeking an enthusiastic Workplace Design Consultant to join our key business unit Integrated Places, based at the Barangaroo Head office, Sydney. This role would be suitable for a workplace profession in the early stages of their career. This role is a 12 month fixed term maternity cover position. **The Role** As a Workplace Design...

  • Customer Service Representative

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    Work for one of Australia's leading Insurance Company's **Your new company** Claims Consultants are responsible for the management of claims activities required to process claims within expected delivery timeframes and delivering effective and consistent customer service whilst minimising costs to Coles. The role is permanent full time and will be based from...