Employee Relations Advisor

2 days ago


Sydney, Australia People Full time

**Senior Employee Relations Advisor
- Positive and collaborative team based culture
- Provide comprehensive onboarding.High energy, team experience focused environment

**About Woolworths Group
Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

**The Opportunity
The Employee Relations team is responsible for delivering quality employee relations advice, guidance and coaching for Line Managers, People Partners and the Leadership Team at Woolworths Group.

By joining our team, you will get the opportunity to contribute to a culture of service excellence supported by robust HR processes and technology. You will provide tailored support for internal customers and HR teams across the Woolworths operating model, identifying new ways of enhancing the line manager and team member experience. We work in a fast paced contact centre environment and provide high quality assistance and support to managers and team members in a timely manner.

Due to ongoing evolution within our team and internal promotions, we have an opportunity for a highly motivated, customer service oriented and inquisitive individual to join the HR Shared Services team as an Employee Relations Advisor.

You will have the opportunity to:

- provide high quality advice on a wide range of common and specialised HR matters, including guidance and coaching for team members and line managers on employee relations matters such as grievances, performance management, misconduct, policy breaches, wellness and health matters
- provide targeted guidance, case management and support for our Supermarkets teams in New South Wales and ACT
- provide exceptional customer service experiences through efficient evaluation, closure and/or escalation of all queries and advicework closely with other HR service teams to ensure learning and knowledge sharing across all HR and business teams

**About You**

We’re looking for passionate individuals who are committed to delivering quality solutions in a fast paced, high volume environment. You will bring with you:

- previous experience in an ER or HR generalist role or relevant study with the desire to develop a career in ER
- a positive and professional phone manner
- a passion for people
- an analytical and inquisitive mind with the ability to actively listen and question to build a better understanding
- ability to multitask and work within a fast paced environment
- good aptitude for systems (Genesys, Salesforce, Successfactors/SAP, Google Suite)
- ability to thrive in an evolving environmentcuriosity and empathy, with an eye for the bigger picture

**Grow with the Group
**As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You



  • Council of the City of Sydney, Australia Metcash Trading Limited Full time

    About the Opportunity As a Senior Employee Relations Advisor, you will provide specialist ER support to leaders across all Metcash sites by case managing employee relations matters. You’ll play a key role in building leadership capability, ensuring compliance, and driving positive workplace outcomes. We have flexibility for this role to be based at any...


  • Sydney, Australia NSW Office of the Secretary Full time

    **_Do you want your work to make a difference for NSW?_** - _Together we shape thriving communities, public spaces, places, and economies._ - **Exciting ongoing opportunity**: - **Permanent full-time (35 hours per week) opportunity**: - **Parramatta location with hybrid working supported**: - **Salary relative to experience, ranging from $106,025 to...


  • Sydney, Australia HAYS Full time

    Permanent workplace relations officer role salary up to $100,000k plus super based in northern Sydney **Your new company** We are seeking a motivated and skilled workplace relations advisor to join our client’s dynamic team. As a workplace relations advisor, you will play a crucial role in HR functions, working in a permanent position with a salary up to...


  • Sydney, Australia Nutanix Full time

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** You’ll collaborate closely with our talented People Business Partners, highly qualified Employment Counsel, Compliance, and business leaders to foster a positive and ethical workplace culture that reflects Nutanix core values and culture principles. This is a highly visible, people-focused role...


  • Sydney, New South Wales, Australia IAG Full time $120,000 - $180,000 per year

    Make a difference as an Employee Relations Policy and Governance Specialist.Join the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.Your RoleAs a...

  • Deputy Editor

    2 weeks ago


    Sydney, Australia Forbes Advisor Full time

    Company Description Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist - and expert-written insights, news and reviews on all things personal finance. We’re dedicated to helping turn aspirations into reality. We do this by providing consumers with the knowledge and research they need to make...


  • Sydney, New South Wales, Australia PENINSULA Full time $80,000 - $120,000 per year

    We're Peninsula, the global #1 for Workplace Relations and Health & Safetyadvisory. We support over 35,500 businesses across ANZ, and with offices worldwide, our team of over 4,000 employees helps service over 145,000+ clients globally. We are proudly privately owned, with unmatched financial stability, driving our consistent global growth year after...


  • Sydney, Australia NSW Government -Planning Full time

    **_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities, and economies._ - **Exciting temporary opportunities up to 12 months**: - **Starting salary from $99,431 per annum plus super and annual leave loading**: - **Parramatta based with flexible working arrangements The **Government Relations...


  • Sydney, Australia The Next Step Full time

    Employee/Industrial Relations Specialist - Support the development and implementation of the ASPAC ER Strategy - $160-180K total package Reporting to the Director Employee Relations, People and Culture, this role will provide support to the Employment and Workplace Relations function which supports the diverse and complex set of Employment and Workplace...


  • Council of the City of Sydney, Australia Nutanix Full time

    Hungry, Humble, Honest, with Heart. The Opportunity We have an exciting career opportunity for a Senior Employee Relations Partner to join our Global Employee Relations team as a regional lead for Asia. In this key role on a people-focused ER team, you will apply your deep expertise in investigations, performance management, conflict resolution, and...