Employee Relations Advisor

Sydney, NSW, AU, 2009**About John Holland**:
At John Holland, our purpose is simple, we transform lives with everything we do. We’ve always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of a team that thrives on rising to the challenge of transforming lives for good.

**About you and the role**:
In this varied role based in our Pyrmont office, you will be part of our National Advisory Service Employee Relations (**NASER**) team, which sits as part of our broader Employee Relations (**ER**) team. The ER team provides centralised ER and HR support to our business of over 5,000 employees. The NASER team is the national point of contact for business units, projects and employees for all general ER and HR matters.

Reporting to the NASER Manager, you will be a confident advisor with a foundation in providing ER advice. You will support stakeholders at all levels regarding diverse employment related problems for both white-collar and blue-collar employees.

You will enjoy working in a close-knit team and collaborating on case management and ER strategy. You have the utmost respect for confidentiality, thrive under pressure, and be a natural problem solver. You will have high level drafting skills and attention to detail, and the ability to quickly turn around advice and relevant work products. This is a great opportunity to transition in-house and build new skills in providing commercial and pragmatic advice to a range of internal stakeholders in a fast-paced environment.

**Responsibilities of the role include**:

- Deliver timely, consistent and effective ER solutions and service support to the operational requirements of business units and projects
- Advise on end-to-end case management including but not limited to counselling & disciplinary matters, termination and grievances
- Undertake investigations as required, including gathering evidence and preparing investigation reports
- Contribute to the development, implementation and maintenance of policies and procedures, in alignment with current legislation and ER management practices
- Review and maintain ER documentation as required, e.g. warnings, termination letters and investigation documents
- Provide on-site support for business units and projects in delivering ER/HR outcomes
- Contribute to a team culture of accountability, delivery and performance excellence
- Identify and implement the use of appropriate technology, ER/HR processes, and ER/HR systems

**To be successful in this key role, you must have**:

- Bachelor degree or other training and qualifications aligned to Employee Relations, eg HR, ER, employment law
- 1-4 years' professional experience in ER, including law firm, employer association, or in-house experience
- Ability to build positive and effective professional relationships
- Ability to solve problems and identify process improvement
- Demonstrated knowledge and understanding of national and state regulatory frameworks
- Knowledge of employment legislation, including government policy
- Knowledge of contracts and commercial awareness

**As part of the team, you help us deliver on our promise to transform lives.**:
Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.

We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.

**What’s in it for you when you join John Holland?**:
We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From industry-leading leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:
**Competitive remuneration **with salary continuance, and salary sacrifice packaging options available.

**Great leave benefits** including 18 weeks paid parental leave with superannuation and up to an extra 18 weeks of superannuation paid on further periods of unpaid parental leave, multicultural leave exchange and two additional John Holland Days to prioritise health and wellbeing.

**Career progression** underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

**Learning and development opportunities** where you’ll have access to emerging talent programs, building your career through clear career pathways, and technical and leadersh