Peoplesoft Support Analyst

12 hours ago

Melbourne, Australia RMIT University Full time

Overview:

- Newly created team- Multiple positions- Full-time, continuing- 2 days in-office per week (Melbourne City campus)- HEW 7 | $97,000 - $108,000 + 17% Superannuation

About the Role

RMIT University is seeking a PeopleSoft Support Analyst to join a newly formed team within Information Technology Services (ITS), providing critical support for our enterprise PeopleSoft Campus Solutions platform.

In this role, you’ll work closely with both technical and business stakeholders to ensure a seamless, customer-focused support experience — resolving incidents, maintaining system performance, and contributing to the platform’s continuous improvement. This position plays a key role in preparing for and supporting RMIT’s PeopleSoft transformation program, scheduled for major implementation in April 2026.

About You

You are a technically capable and solutions-oriented analyst who thrives on collaboration, communication, and stakeholder engagement. You take pride in resolving complex issues and ensuring that end users experience reliable, high-quality systems.

Your strengths include:- Strong analytical and problem-solving skills, with the ability to investigate, diagnose, and resolve issues across code, configuration, and data layers.- Working knowledge of PeopleTools, PeopleCode, Integration Broker, Application Designer, and SQL.- Experience with incident, problem, and change management processes (e.g., ServiceNow).- Exceptional communication and stakeholder management skills — able to translate technical language into clear outcomes for non-technical users.- A collaborative mindset, contributing to team knowledge sharing and process improvement.- A tertiary qualification in Information Technology (or equivalent experience).

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

PD - PeopleSoft Support Analyst

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.

LI-Hybrid

Applications Close:
23 Nov 2025 11.59 pm
- _or visit our Careers page for more contact information - _
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_ We are a Circle Back Initiative Employer - we commit to respond to every applicant._

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