Peoplesoft CRM Functional Consultant

5 days ago


Melbourne, Australia Genesis IT&T Pty Ltd Full time

**Permanent Full Time**:

- **Multinational Technology Company**:

- **Remote / Hybrid work**

**Key Responsibilities**:

- Performing the role as PeopleSoft CRM Functional Consultant / Business Analyst
- Work closely with the developers and business including facilitation of workshops to gather and define business and functional requirements, epics, user stories and PBIs
- Responsible for eliciting and documenting detailed business, technical/functional specifications, developing process maps, change impact analysis and preparation of training documentation
- Liaising with vendors, architects and developers, mapping out the system & process functionality for overall solution options/design
- Have significant FA and QA testing experience, and significant onsite client-facing experience
- Must have demonstrated previous experience writing business requirements documentation and functional specifications including functional design through user stories, wireframes, screen mock ups etc.
- Strong oral and written communication skills

**Required Qualifications**
- Bachelor’s degree or relevant industry qualifications.
- 10+ years of experience in working in the Information Technology industry for medium to large environment.
- Experience and knowledge in PeopleSoft CRM and has the ability to gather systems and business requirements.
- Excellent verbal and written communication skills
- Experience in software development life cycle
- Ability to work in team in diverse/ multiple stakeholder environment
- Experience and desire to work in a Global delivery environment.

**TO APPLY**: please click on the appropriate link.



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