Operations Manager

**About us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

MCV will commence operations at the Wyndham Law Courts in late 2025. This brand-new court replaces the Werribee court and will deliver justice services to the western suburbs of Melbourne.

**About the role**

Are you a dynamic leader with a passion for justice and operational excellence? We are seeking an experienced Operations Manager to lead and manage staff in a complex judicial environment, ensuring services are delivered in line with the Court's strategic objectives.

Reporting to the Senior Registrar, this pivotal role involves high-level stakeholder engagement, strategic planning, and operational oversight across legal, quasi-judicial, and administrative functions. You will provide authoritative advice to the Chief Magistrate, Chief Executive Officer, judiciary, staff, and court users, while ensuring the court facility is secure and well-maintained.

Key responsibilities:

- ; Lead and manage staff to deliver responsive, high-quality services.
- ; Oversee court operations and registry functions in accordance with legislation and policy.
- ; Build and maintain strong relationships with internal and external stakeholders.
- ; Provide expert advice across all jurisdictions to judiciary, legal professionals, and the public.
- ; Manage court facility security and maintenance.
- ; Develop and implement policies that enhance operational efficiency.
- ; Contribute to strategic planning and deliver on key initiatives.
- ; Prepare authoritative briefs and technical reports on complex issues.

**Our benefits**
- ; We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
- ; Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
- ; Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
- ; Ongoing professional development within a collaborative and supportive work environment

**About you**
- ; Demonstrated knowledge of Victorian Courts and Tribunals, including relevant legislation, practices, and procedures.
- ; Proven experience in operational management within a complex environment.
- ; Strong leadership and staff development capabilities.
- ; Excellent communication and stakeholder engagement skills.
- ; Sound judgement and decision-making abilities.
- ; Certificate IV in Government (Court Services) or equivalent

**How to apply**
- ; resume
- ; a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.