Current jobs related to Helpdesk Support Analyst - Perth - Milestone IT

  • Helpdesk Analyst

    1 week ago

    Perth, Australia Cox Purtell Full time

    Join the information management team within an established tech business specialising in cloud-based document management / information management solutions. We’re looking for a Perth based individual with Helpdesk / Application Support background and strong knowledge of Microsoft eco-systems to support the company’s rapidly expanding professional...

  • Helpdesk Coordinator

    19 hours ago

    Perth, Australia Wolfe Co Full time

    Helpdesk Coordination - Ticket Management - Mining Helpdesk Coordinator with solid ticket management, allocation & procedures experience as well as a background with different IT requests and ticket resolution experience needed for a 6-month contract role in the CBD for a large mining firm. With the likely potential to go permanent after. **$Day Rate...

  • IT Support Analyst

    4 days ago

    Perth, Australia HNZ Global Full time

    **IT Support Analyst** PHI AVIATION: TRUSTED PARTNER. INDUSTRY LEADER. - Based in Perth - Full time, permanent role - Work for a global helicopter services provider Known industry-wide for our relentless pursuit of safe and reliable helicopter transportation, PHI takes on some of the most challenging assignments in aviation to deliver high quality support...

  • Level 1-2 Helpdesk

    1 day ago

    Perth, Australia PRA Full time

    Join Our Team as an Level 1-2 IT Helpdesk Technician! Are you a tech-savvy problem solver with a passion for providing top-notch IT support? We're looking for you! **Requirements**: - Strong Communication Skills ✨ - Thrives Under Pressure - Ticket-Taking Pro - Office O365 Wizard - ‍ -️ As our IT Helpdesk Technician, you'll be the hero our team...

  • IT Level 1 Helpdesk

    4 weeks ago

    Perth, Western Australia Aussie Broadband Limited Full time

    Aussie Broadband's (ABB) purpose is to the change the game. As our IT Level 1 Helpdesk, you'll support this by providing first level local and remote IT support to Aussie staff; and maintaining our internal IT infrastructure.This is a six-month secondment opportunity.At Aussie Broadband we believe difference is something to celebrate. Being advocates for...

  • IT Service Desk Analyst

    2 weeks ago

    Perth, Australia Ramsay Health Care Full time

    **Permanent full-time opportunity**: - **Based on site at Joondalup Health Campus / Hollywood Private Hospital - Perth, WA**: - **Great opportunity to grow your career across a national network!** A great opportunity exists for someone who is looking to build on their IT/Helpdesk experience and grow their career. We are seeking an **IT Service Desk...

  • Service Desk Analyst

    1 week ago

    West Perth, Australia Royal Automobile Club of WA Full time

    As a Service Desk Analyst, you will be providing first and second level IT support for all RAC internal and external customers associated with operating installed hardware and software according to agreed service levels. This position means you will be 100% office based in our West Perth office and will also be on a rotating roster for our oncall shift...

  • Service Desk Analyst

    7 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    As a Service Desk Analyst, you will be providing first and second level IT support for all RAC internal and external customers associated with operating installed hardware and software according to agreed service levels. This role will also assist with our Windows 11 rollout. - What will you be doing?- Operating as Helpdesk Support: Operating as the primary...

  • Service Desk Analyst

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    As a Service Desk Analyst, you will be providing first and second level IT support for all RAC internal and external customers associated with operating installed hardware and software according to agreed service levels. This role will also assist with our Windows 11 rollout. What will you be doing? - Operating as Helpdesk Support: Operating as the primary...

  • Ops Centre Analyst

    6 days ago

    Perth, Australia Just People Information Security Full time

    **The Role** Our client is seeking a highly motivated helpdesk support individual who is keen to build their career in IT across multiple platforms and technologies. They are a unique environment with their own NOC and SOC's and were one of the first businesses to offer internet services within Australia (yes really). They take pride in starting out junior...

Helpdesk Support Analyst

2 weeks ago

Perth, Australia Milestone IT Full time

Immediate start
- Perth Location
- Excellent career progression

Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support to join a great team.

Working with a small team of IT specialists, you will be Providing Level 1 support to users On-site in the lovely inner suburbs of Perth WA.

**Key Responsibilities include**:

- Providing IT support over the phone
- Providing first level support and logging the tickets
- Provide excellent customer service
- Providing hands-on hardware and software support
- Installing, moving, adding, and changing equipment and software
- Maintenance of Client's Network
- Performing proactive and reactive troubleshooting to identify potential problems

**Skills we are looking for**:

- Detailed knowledge of Ticketing System
- Detailed knowledge and experience of Windows 10 Operating Systems
- Detailed knowledge and experience of Microsoft Office Suite
- Detailed knowledge of Active Directory
- Someone with experience performing in a similar position.
- Friendly welcoming professional with good telephone manners.
- Well presented, hardworking, and enjoys working in a Team
- Possess great written and verbal communication skills.
- Work well independently and productively within a small team environment.