Helpdesk Analyst

2 weeks ago


Perth, Australia Cox Purtell Full time

Join the information management team within an established tech business specialising in cloud-based document management / information management solutions.

We’re looking for a Perth based individual with Helpdesk / Application Support background and strong knowledge of Microsoft eco-systems to support the company’s rapidly expanding professional services client base and technical consultants.

Successful applicants will find themselves in a collaborative, professional and flexible environment with huge career development potential, gaining deep hands-on experience and full training across the product suite, laying the foundation for future success and growth within the business.

Essential Requirements
- Strong technical troubleshooting aptitude and knowledge of Microsoft environments, i.e Windows Server / OS; SQL/SQL Server; O365; Sharepoint
- Excellent verbal / written communication skills in English.
- Full Australian working rights

Desirable / Non-Essential
- Tertiary qualification in IT
- Prior DMS (document management system) / ECM (enterprise content management) experience
- Understanding of Azure; Active Directory; VMWare; Hyper-V


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