Administrative Assistant/receptionist

2 weeks ago

Mount Waverley, Australia Vital Ease Pty Ltd Full time

**About Us**: Ability Ease PTY LTD specialises in home maintenance and medical equipment/mobility aids, dedicated to improving the living conditions and accessibility for our clients, including the elderly and disabled. We pride ourselves on delivering high-quality service and ensuring our clients' homes are safe, comfortable, and suited to their needs.

**Responsibilities**:

- Answer and direct phone calls with excellent customer service
- Organise and schedule appointments
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Prepare quotes and invoices
- Coordinate work with handymen and other stakeholders such as plumbers, electricians, and tilers
- Utilise CRM, accounting, and other relevant software

**Requirements**:

- Proven experience as an Administrative Assistant or Office Admin Assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to multi-task
- High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
- Experience with CRM and accounting software
- Strong customer service skills
- Patience and an outgoing personality
- Ability to coordinate effectively with various stakeholders

**Why Join Us**:

- Be part of a mission-driven company dedicated to making a difference in the lives of our clients
- Collaborative and supportive work environment
- Opportunities for growth and professional development
- Competitive salary and benefits package

Pay: $50,000.00 - $60,035.41 per year

**Benefits**:

- Employee discount
- Professional development assistance

Application Question(s):

- What is your pay expectations?

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Police Check (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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