Client Credit Officer

5 days ago

Cannon Hill, Australia Endeavour Foundation Full time

Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.

**Make an Impact**

We’re seeking a detail-oriented **Client Credit Officer** to join our **Finance Shared Services - Credit Management team.** Reporting to the Credit Team Lead, you’ll play a vital role in ensuring accounts receivable and credit management processes are carried out efficiently, accurately, and on time.

**Key duties of this role are**:

- Managing and reconciling client and trade accounts within agreed timeframes.
- Investigating, resolving, and recovering outstanding debts in a professional manner.
- Liaising with internal and external stakeholders (including Public Trustees, Plan Managers and Support Coordinators) to maintain strong working relationships.
- Identifying and escalating potential financial risks including fraud or financial abuse.
- Supporting continuous improvement in collection practices aligned with NDIA requirements.

**What you can bring to the team**

You’re an experienced credit professional who thrives in a fast-paced environment and enjoys working as part of a collaborative team.

**To succeed in this role, you will have**:

- ** 3+ years’ experience** in credit, accounts receivable, or collections (desirable).
- Strong attention to detail with the ability to prioritise and meet deadlines.
- Excellent verbal and written communication skills to manage sensitive customer issues.
- Sound problem-solving skills with a proactive approach to resolving disputes.
- Experience using** Microsoft Dynamics**or similar accounting/finance systems (desirable).
- Diploma/Degree in Finance, Accounting, or related discipline (advantageous).

You will be required to undertake a **“Fit2Work” National Criminal History Check** and hold or be willing to obtain a** Blue Card and NDIS Worker Screening Check.**

**At Endeavour we offer a range of employee benefits including**:

- Salary Packaging Benefits Package up to **$15,900**of your annual salary tax free.
- In addition to your tax-free benefit, you can also use up to**$2,650** of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
- An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members.
- Discounts on Corporate Private Health Insurance Plans, white goods, and appliances.
- Discounted family gym memberships through Fitness Passport.
- Paid Parental Leave.
- Reward and Recognition Program.
- Free flu vaccinations.

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