Direct Services Support Officer

5 days ago

Brisbane, Australia Queensland Government Full time

**The Direct Services Support Officer key responsibilities are**:
You effectively provide direct support and take appropriate action to deal with emerging situations, including:
Providing support and guidance to residential care staff to ensure continuity and quality of support to people living in the accommodation services, including participants support, health, and welfare.
Providing direct support to people living in the accommodation services and accessing respite.
Coordinating appropriate supports to emergent situations and critical incidents including those incidents involving serious disruptive behaviour
You perform roster-related duties such as filling of shift vacancies that may arise and the deployment of staff as required.
You provide a contact point for after-hours communication and enquiries as required by AS&RS across the Service Area.
You professionally liaise with a range of stakeholders including staff, families, other agencies, and the community as required.
You proactively undertake service-monitoring activities/tasks as determined by the AS&RS Management.
You actively contribute and encourage others to participate in support planning for people with a disability who receive services.
You actively contribute to a range of projects and general administrative duties including record keeping and preparing reports as required.
You recognise and contribute to the AS&RS Governance Structure and Quality and Safeguard requirements, supporting outcomes for clients through the delivery of quality services and continuous improvement.
Additional Requirements
Open 'C' class Australian driver's licence
Certificate III in Disability or equivalent
HLTAID003 - 'Provide First Aid' or HLTAID004 - 'Provide an emergency first aid response in an education and care setting'
You will be required to work within a rotating roster
Applications will remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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