Café Manager at Bourke Street Bakery Balmain

Are you a hospo SUPERSTAR? Do you LOVE the service industry? Are you passionate about food and coffee? Are you interested in managing one of Sydney iconic Brands - collaborating with the best people, products, and coffee?

We started as a little rustic corner store bakery café in the winter of 2004 and over the years have grown to become a much-loved Sydney staple.

We make everything by hand with the best possible ingredients, from sourdoughs, pastries, and cakes. A combination of great produce, good strong coffee, artisanal skill, and hard work creates the honest, soulful, delectable bites that have made Bourke Street Bakery famous.

So do YOU love hospo, food, customers and being the conductor of your team and store to deliver great customer service and growth.

YOU will have experience in managing a small to medium team in the café, food, restaurant, or retail space. You preferably have experience with coffee, maybe you have been a barista that has moved into management.

Our culture is one that allows you to be yourself at work, wear what you want - and make our locals feel comfortable. We are down to earth people that love to make delicious product and serve in humbly.

**So, what you will need to bring to the role**:

- People Management - including rosters and managing wage % to sales.
- Opening and closing processes and procedures
- Managing fresh food in a retail environment
- Managing a team for great customer service
- Training and development - as a team and one on one coaching
- Creating a positive environment and team culture within your café
- Excellent communication skills with team and support team

**What might a typical week look like in this role?**
- Managing, training, and supporting your team on shift
- Focusing on, driving the customer experience, and ensuring product quality
- Managing store performance including stock control and ordering, cost of goods, labour management and performance, reporting on sales
- Managing compliance within the business including food safety and work health and safety, along with company procedures
- Cash management

**What kind of person will succeed in this role?**
- 2+ years’ experience a supervisory management role preferably in food or hospo.
- Growth mindset leader with a passion for people
- Service mindset
- Passion for food, coffee & the hospitality
- ability to express yourself verbally with professionalism.
- A desire to grow with Bourke Street Bakery

**This Sounds Like YOU? - How Can I Apply?**

**Work Remotely**
- On site - no WFH

**Job Type**: Full-time
- Salary: $6,450.00 - $70,000.00 per year + Superannuation

**Benefits**:

- Training On the job and off site
- Personal Development
- Referral Program
- Daily Free beverages and food and discount
- Support from Area Manager
- Managers Dinners and Manager Meetings
- Christmas Party

**Schedule**:

- Afternoon shift
- Day shift
- Morning shift
- Weekend shifts required.

**Benefits**:

- Free drinks
- Free food

Schedule:

- Afternoon shift
- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay

Work Location: In person

LOCATION

Shop 6, 1 Denison st, North Sydney, NSW, Australia

RECOMMENDED SKILLS/EXPERIENCE: Barista, Assistant Manager, Catering Supervisor, Baker, Café Manager.

Please note: You should have a minimum up to 2 years previous experience in the above or similar roles.

**REQUIREMENTS**:
We are looking for an energetic, customer serviced focused experienced café all rounder. Interview required, Induction/onboarding required prior to starting role

To succeed in this role you will have:

- Hospitality experience
- Passion for the service industry and an interest in food/baking/artisan bread/pastry/coffee
- Can-do attitude is essential
- Customer service excellence and proactive approach to creating a warm and friendly community environment
- Can work quickly and efficiently
- Punctual, well-presented & safety conscious
- Excellent communication skills
- Ability to work in a team environment
- Some early morning starts (5 am)
- Weekend work 1 day over the weekend and mid week availability
- A valid Food Safety Supervisor certificate
- A valid First Aid certificate

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status.

**Job Types**: Full-time, Permanent

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Day shift

Work Location: In person