El1 Strategic Change Implementation Manager

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Strategic Change Implementation Manager on a contract for 12 months.

**Position Overview**

**Duties & Responsibilities**:

- Gathering and developing structured insights and recommendations for change design and implementation of projects.
- Developing, implementing and evaluating project and change management requirements in accordance with the Project Delivery Framework and Change Management Framework.
- Creating materials for senior internal and external stakeholders, including the Minister, Board and Executive Leadership Team to communicate perspectives, recommendations and implications for the Agency.
- Presenting recommendations and facilitating discussions with a range of Agency stakeholders and senior leadership.
- Identifying, assessing and reporting change risks or issues.
- Developing action plans and ensuring stakeholder alignment for enabling successful implementation.
- Leading the tracking and evaluation of change management activities in the Agency and proposing recommendations for continuous improvement.
- Influencing and advising project sponsors on effectively managing and implementing change.

**Key Skills Required**:

- 2-6 years’ experience in transformation, design, change management and project management
- Change and/or Project Management qualifications
- Demonstrated success delivering against key performance indicators and delivering results within agreed time frame
- Experience working in complex cross-functional teams
- Demonstrated success in building momentum for and delivery of change activity
- Emotional intelligence in working with stakeholders and leaders at all levels of the organisation
- Willing to get your hands dirty where required
- Strong presentation
- Ownership skills

**Capabilities of the Role**:
**_Continuous Improvement_**
Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

**_Building Customer Relationships_**
Ensuring that the customer’s internal or external needs are met; building productive relationships with high-priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence.

**_Building Talent_**
Planning and supporting the development of individuals’ knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively.

**_Planning and Organising_**
Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.

**_Coaching_**
Engaging an individual in developing and committing to an action plan that targets specific behaviours, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.

**_Decision Making_**
Identifying and understanding problems and opportunities by gathering, analysing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimises probable consequences.

**_Influencing_**
Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.

**_Work Standards_**
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

**_Initiating Action_**
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

**Mandatory Requirements**:

- Applicants must be Australian Citizens.