Front Office Team Leader

3 days ago

Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

**Job No**: STAM2025301132
**Location**: Adelaide
Front Office Team Leader
**Location**: Adelaide, South Australia
Join the Front Office Team at Stamford Plaza Adelaide
About Stamford Hotels and Resorts
Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.
At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.
About the Role
We are seeking an energetic and enthusiastic Front Office Team Leader to join our team at Stamford Plaza Adelaide, on full-time basis.
The successful applicants will be responsible for, but not limited to;
Providing exceptional customer service to guests
Providing efficient, professional service where guests can check-in and out of the Hotel with ease
Operating the Hotel’s switchboard system, answering all incoming calls promptly and efficiently
Facilitating the guest payment process in accordance with policies and procedures
Creating bookings for guests outside of reservation opening hours
Assisting with guest queries in a professional manner
Maintaining knowledge of Hotel facilities and promotions
Offering assistance and necessary guidance to the team as required
Attend and actively participate in all staff meetings and training sessions and take responsibility for personal development
About you
Experience as a Front Office Team Leader in a 5 star environment (desirable)
Experience with hotel booking systems -preferably Opera (desirable)
A qualification or currently undertaking studies in Hospitality Management (desirable)
Exceptional attention to detail
Excellent communication skills (both written & verbal)
Proactive focus and shares a passion for the hospitality industry
Well groomed and professional in appearance
The ability to work under pressure and meet deadlines
Ability to work independently and as part of a team
Displays problem solving skills
Commitment with flexibility to work mornings, evenings, weekends and public holidays.
Benefits and Perks
The opportunity to work with industry professionals in an exciting hotel environment
Great opportunities for career development
Staff meals provided on shift
An attractive food and beverage discount program
How to Apply
If you have the experience, we'll give you the opportunity. Please submit a cover letter and resume.
No recruitment agencies please.
**Applications close**: 14th March 2025
Stamford Hotels & Resorts is an Equal Opportunity Employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.
sga

  • Front Office Team Leader

    2 weeks ago

    Adelaide Region SA, Australia Crowne Plaza Hotels & Resorts Full time

    Your day-to-day - Provide mentoring, coaching and regular feedback to Front Office colleagues to enhance performance and drive their development. - Responsible for departmental on boarding for GSA’s, making sure that departmental pack for new starters is prepared on time. In addition to, the delivery of comprehensive staff training programs ensuring staff...

  • Front Office Manager

    3 days ago

    Greater Adelaide SA, Australia PULLMAN Full time

    **Company Description** Join** us at Accor,**where** life pulses**with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Front Office Supervisor

    5 days ago

    Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    Our brand-new hotel boasts 155 contemporary rooms featuring cutting-edge technology and premium amenities. With three versatile meeting spaces, a state-of-the-art fitness center, a vibrant bar, and a restaurant, we’re set to become the go-to destination for both business and leisure travelers in Adelaide. As a Front Office Supervisor, you will play a...

  • Front Office Manager

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2025301204 **Location**: Adelaide Front Office Manager Permanent full time position Working across all shift types (AM, PM, Nights and weekends) Located in Adelaide CBD Join the Front Office Team at Stamford Plaza Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s...

  • Front Office Manager

    5 days ago

    Greater Adelaide SA, Australia PULLMAN Full time

    Company DescriptionJoin us at Accor, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...

  • Front Office Team Leader

    3 days ago

    Adelaide, South Australia Marriott International Full time $60,000 - $80,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationAdelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia, 5000SchedulePart TimeLocated Remotely?NPosition Type Non-ManagementAs Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a...

  • Front Office Representative

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2025301203 **Location**: Adelaide Front Office Representative **Location**: Adelaide CBD, South Australia Permanent part-time position Working on a rotating roster including morning, afternoon and weekend shifts Join the Front Office Team at Stamford Plaza Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the...

  • UC, VoIP

    5 days ago

    Adelaide, South Australia Leader Full time $104,000 - $250,000 per year

    UC, VoIP & AV Solutions Sales LeadCompany: Leader ComputersLocation: Adelaide, SAWork Type: Full-timeJob Function: Sales Leadership & Strategic GrowthJoin Australia's Fastest-Growing IT Distributor — Be at the Forefront of IT & AI InnovationAre you a driven, hands-on sales leader with a passion for Unified Communications and high-growth vendor...

  • Team Leader

    3 days ago

    Adelaide SA, Australia PinoPro Business Solution Full time $60,000 - $72,000 per year

    About the RoleWe are looking for an energetic and motivated Restaurant Team Leader to oversee daily front-of-house operations and support our team in delivering excellent customer service. The ideal candidate will be a hands-on leader who can inspire the team, resolve issues quickly, and ensure smooth restaurant operations.Key ResponsibilitiesSupervise,...

  • Administration Team Leader

    1 week ago

    Greater Adelaide SA, Australia Royal Flying Doctor Service Full time

    **Administration Team Leader** - **Join Australia’s most reputable charity** - **Full time, Permanent position located in Adelaide** - **Free parking and salary packaging options available!** **About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)** We are trusted leaders in providing aeromedical and primary health care...