Front Office Representative

20 hours ago

Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

**Job No**: STAM2025301203
**Location**: Adelaide
Front Office Representative
**Location**: Adelaide CBD, South Australia
Permanent part-time position
Working on a rotating roster including morning, afternoon and weekend shifts
Join the Front Office Team at Stamford Plaza Adelaide
About Stamford Hotels and Resorts
Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.
At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels.
In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.
About the Role
We are currently seeking a Front Office Representative to join our Front Office team and to be the first point of contact for our guests.
We look for people who will go the extra mile to ensure our guest experiences are memorable.
Core Functions of your Role
Assisting with guest queries in a professional manner and acting as a brand ambassador
Providing a seamless arrival and departure experience
Logging and following up on guests' requests with the appropriate departments.
Directing calls to guest rooms, departments, or key stakeholders of the business.
Providing information about hotel services to guests.
Facilitating the guest payment process in accordance with policies and procedures
Creating bookings for guests outside of reservation opening hours
Maintaining knowledge of hotel facilities and promotions
About you
A qualification or currently undertaking studies in Hospitality Management (desirable)
Experience as a guest services representative in a 5-star environment (highly desirable)
Experience with hotel booking systems -preferably Opera (desirable)
Exceptional attention to detail
A 'can-do' attitude
Excellent communication skills (both written & verbal)
Proactive focus and shares a passion for the hospitality industry
Well-groomed and professional in appearance
The ability to work under pressure and meet deadlines
Ability to work independently and as part of a team
Displays problem solving skills
Commitment with flexibility to work mornings, evenings, weekends and public holidays
Benefits and Perks
The opportunity to work with industry professionals in an exciting hotel environment
Great opportunities for career development
Staff meals provided on shift
An attractive food and beverage discount program
How to Apply
No recruitment agencies please.
Stamford Hotels & Resorts is an Equal Opportunity Employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.
spa

  • Front Office Representative

    3 days ago

    Adelaide, South Australia Stamford Hotels and Resorts Full time $45,000 - $65,000 per year

    Front Office RepresentativeLocation: Adelaide CBD, South AustraliaPermanent full-time positionWorking on a rotating roster including morning, afternoon and weekend shiftsJoin the Front Office Team at Stamford Plaza AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury...

  • Front Office Manager

    20 hours ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2025301204 **Location**: Adelaide Front Office Manager Permanent full time position Working across all shift types (AM, PM, Nights and weekends) Located in Adelaide CBD Join the Front Office Team at Stamford Plaza Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s...

  • Front Office Manager

    5 days ago

    Greater Adelaide SA, Australia Oaks Hotels Full time

    **Company Description** Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. Our people drive the success of our business, so we...

  • Assistant Front Office Manager

    5 days ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2025301178 **Location**: Adelaide Assistant Front Office Manager Permanent full time position Rotating shifts including AM, PM and weekends Located in Adelaide CBD Join the Front Office Team at Stamford Plaza Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio...

  • Assistant Front Office Manager

    2 weeks ago

    Greater Adelaide SA, Australia Crowne Plaza Hotel Full time $60,000 - $90,000 per year

    Crowne Plaza Adelaide Mawson Lakes, features 155 contemporary rooms designed with tech and premium amenities, it caters perfectly to both business and leisure travelers alike. Whether for business or leisure, every detail is crafted to ensure productivity and connection.At Crowne Plaza Adelaide Mawson Lakes, it's all about our people and our guests. For our...

  • Front Office Manager

    5 days ago

    Adelaide Region SA, Australia AA Appointments Full time

    **READY TO MAKE THE MOVE?** **FRONT OFFICE MANAGER** **REGIONAL AUSTRALIA - STUNNING RESORT** **CHEAP RENT, TOP $$$ AND CAREER PROGRESSION!** Fancy leaving the big smoke behind for a quieter life? Imagine living in this stunning resort town where you have access to Australia's gorgeous outdoors, great community, top schools, discounted accommodation and...

  • Office Manager

    5 days ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 908777 **Work type**: Part time **Location**: Adelaide Metro Southern **Categories**: Administration, Business and Management, Corporate Services, Public Health - Southern Adelaide Local Health Network - Flinders Medical Centre - Clinical Governance Corporate Services - Salary $67,589 - $72,033 (Pro Rata) ASO3 | Part Time 22.5 Hours Per Week, Set...

  • Front Desk Administration

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    New opportunity for Corporate professional in successful company in southern suburbs **Your new company** This market leader delivers solutions for automation and control systems to a broad portfolio of industries Globally and within Australia. A progressive thinking and knowledgeable team provide the clients with adaptable options to enable businesses to...

  • Sales Representative

    5 days ago

    Greater Adelaide SA, Australia Techtronic Industries (TTI) Full time

    **Build Your Career While Representing Iconic Brands - Join TTI!** At TTI, we’re a global house of brands, including RYOBI, the world’s #1 DIY tool brand, along with HOOVER, VAX, AEG, EMPIRE, and KANGO. Our success is driven by a diverse and dynamic team that brings energy, creativity, and passion to everything we do. **Your Next Opportunity** We’re...

  • Front Office Team Leader

    5 days ago

    Greater Adelaide SA, Australia IBIS Full time

    **Company Description** Ibis Adelaide is proud to report that we have successfully defended our title as being the proudest of our incredible hotel for nearly 10 years* (*only slight bias was detected in the writing of this ad) With an NPS and RPS that is the envy of many 5 star properties, a purpose built brand new ish hotel (opened in 2014 with strong...