School Technical Officer

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

About the Department of Education

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About Eatons Hill State School

Eatons Hill State School is a community of curious life-long learners committed to academic achievement, personal development and citizenship. The achievement of our students occurs through our daily classroom teaching programs and a school culture that emphasises excellence in Sport, The Arts, ICT and Global Citizenship.

About the Role

Responsibilities include:
Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school/college.
Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required.

About You

The suitable applicant would require the following skills and knowledge:
Technical knowledge of server hardware and configuration, and networking peripherals.
A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
Excellent communication and interpersonal skills.
Strong analytical and problem solving skills.
A strong client focus.
The ability to work as part of a team.
Strong technical knowledge of server hardware and configuration, and networking peripherals.
Understanding of Local Area Networks and of Wide Area Networks.
Experience using remote support tools to support servers and workstations remotely, within the school environment.
Sound working knowledge of network security and security protocols.

Please refer to the attached role description for any mandatory requirements for this position.

Interested? To Apply:
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
Attach a 2-page response to the How you will be assessed section of the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
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