School Technical Officer, Queensland Academy for

**About our school**:
The Queensland Academy for Science Mathematics and Technology (QASMT) is a state school for highly capable students in Years 7 to 12. The campus is located in the inner city suburb of leafy Toowong, in Brisbane, Australia. At QASMT, we focus on an international curriculum to help students reach their full potential. This is achieved through our rigorous academic program, the holistic education of every student and the outstanding commitment of our staff.

**Your role**:
As the School Technical Officer you will have responsibility for the following:

- Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
- Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
- Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
- Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school/college.
- Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required.
- The suitable applicant would require the following skills and knowledge:

- Technical knowledge of server hardware and configuration, and networking peripherals.
- A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
- Excellent communication and interpersonal skills.
- Strong analytical and problem solving skills.
- A strong client focus.
- The ability to work as part of a team.
- Strong technical knowledge of server hardware and configuration, and networking peripherals.
- Understanding of Local Area Networks and of Wide Area Networks.
- Experience using remote support tools to support servers and workstations remotely, within the school environment.
- Sound working knowledge of network security and security protocols.

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

**Mandatory requirements**:

- When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
- TO2 appointees must have possession of a diploma qualification relevant to the tasks outlined, from a recognised tertiary institution or qualification which, in the opinion of the Director-General, Department of Education or delegate is acceptable.

**How to Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Attach a maximum 2-page response outlining your suitability for the role, referring to the 'key capabilities' in the attached role description.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.