School Technical Officer

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.
About Us Balmoral State High School is a growing high school situated within a short distance of the CBD and the Bayside. We are confidently moving into the future with recent upgrades to our facilities to meet student growth at our school. Balmoral SHS is a Bring Your Own Device (BYOD) school and our ICT department is an important part of the success of this program. We are building a future based on a proud heritage of high achievement in the academic, vocational, sporting and artistic areas. We foster intellectual, social, physical and cultural development in young people. We strive to challenge and enrich the lives of students in order that they may reach their full potential.
About the Role
As the School Technical Officer your responsibilities will include but not be limited to:

- Assist in managing the operation of the school ICT network services in order to contribute to the enhancement of learning opportunities.
- Provide advice and assistance on maximising the potential of ICT operations within the school including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.

For a full list of responsibilities, please download the attached Role Description.
About You
It would be beneficial for the suitable applicant to have the following skills and knowledge:

- Technical knowledge of server hardware and configuration and networking peripherals.
- A high or good level understanding of PC desktop and laptop system, Apple iPads and printer support.
- Experience with in the use of Azure and Cloud environments, for the BYOx management.
- Excellent communication and interpersonal skills.
- A strong client focus.
- The ability to work as part of a team.
- Understanding of Local Area Networks and Wide Area Networks.
- Experience using remote support tools to support servers and workstations remotely, within the school environment.
- Sound working knowledge of network security and security protocols

Mandatory Requirements
- TO2 appointees must have possession of a diploma qualification relevant to the tasks outlined, from a recognised tertiary institution or qualification which, in the opinion of the Director-General, Department of Education or delegate is acceptable.
- The successful applicant will be required to attain the DoE Orange Card School Administrator (OC SA) certification to access the school network, enabling the officer to perform high level support tasks including server technologies. The content of the course contains aspects of supporting the DoE Managed Operating Environment (MOE) as well as Government legislation. This course is only available within the DoE network.

How to apply
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.