Operational Support Officer

1 day ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Operational Support Officer is a service support and supervision position in The Orange Door. The position works closely with the Hub Manager and The Orange Door staff to assist in the safe and effective delivery of services to Victorians seeking support through The Orange Door. The role will support daily management of The Orange Door, including budget management and the local corporate interface between Family Safety Victoria (FSV) and Department of Families, Fairness and Housing (DFFH). The Operational Support Officer also supervises a team of Family Safety Victoria Orange Door staff.

**ACCOUNTABILITIES INCLUDE**
- Provide direct support to the Hub Manager to deliver the objectives of The Orange Door.
- Supervise the Client Support Officers and the Administration Officer, including providing:

- performance development and assessment
- problem solving and daily support
- management of roster for the Hub staff.
- Maintain partnerships and interface with DFFH Corporate Support at a local level

**Please open the position description to read more.**

**This role requires a Working with Children Check.**
For more information on what this means, and all other requirements, please see the Position Description.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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